Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Writer
Cockatoo GateWriter
Sep. 2018
Team Manager
CentrelinkTeam Manager
Jun. 2009 - Sep. 2014Brisbane, Queensland, AustraliaManaged a team of professional programmers implementing a new software test automation methodology that I devised and documented.
Business Analyst
CentrelinkBusiness Analyst
Jun. 2007 - Jun. 2009Brisbane, Queensland, AustraliaResearched devised and documented a new software test automation methodology, including design and development of a training program for software testers.
Team Leader
CentrelinkTeam Leader
Apr. 2003 - Jun. 2007Brisbane, Queensland, AustraliaTeam Leader of an IT Service Desk supporting internal staff using the Centrelink computer system.
Service Desk Analyst
CentrelinkService Desk Analyst
Apr. 2000 - Apr. 2003Brisbane, Queensland, AustraliaIT Service Desk Analyst supporting Centrelink staff using the Centrelink computer system. Incident and Problem management, resolution, escalation.
Customer Service Representative
CentrelinkCustomer Service Representative
Jul. 1993 - Apr. 2000Ipswich, Queensland, AustraliaProvided service to customers of Centrelink. Reception, interviewing, assistance, decision making based on Social Security legislation.
Intch is a Professional Networking App for the Future of Work
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
📝
Get Recommended to New Customers
👋
Connect with Like-Minded People
💸
Raise Capital
🚀
Find a side project
😎
Reach Top Niche Experts
⚡
Find Jobs on a Hidden Market
💼
Find a Perfect Co-Founder
🙌
Find a Trusted Mentor
🤝
Hire Top Global Professionals
See more people like Alex on Intch
Call Center
310816 people
15
Quality Assurance Engineer
16
Disability Employment Officer @ APM Employment Services
23
Recruiter / Sourcing Specialist
Call CenterTelemarketer
32968 people
15
Customer service officer @ .
23
Communications
19
Business & Administration Consultant