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Work Background
Therapy Solutions CollectivePresident
Jul. 2024 - Feb. 2025Oregon, United StatesRecruited, hired, and led a team of sixty-two talented employees, including a thoughtfully curated leadership team of vice presidents. Had direct responsibility for day-to-day operations, approvals, contract signings, client negotiations, and all financial and legal compliance. Met regularly with the Board of Directors to present insights, financial reports, and recommendations for business growth and expansion.
• Managed all relationships and interactions with key stakeholders in the creation of the new LLC. Worked with and designed Retirement Planning for LLC, Accounting Firm, Bank Selections, Legal Firm, HRIS Systems, ATS systems, Accounting and Payroll Systems and deployment.
• Achieved 98% clinician retention and 95% contract renewal by developing new processes to stabilize income during seasonal slowdowns.
• Negotiated and secured long-term contracts to ensure continued growth for years to come by building relationships and instilling confidence in our business partners.
• Supported remote employees across twenty-two states by securing business licenses, ensuring compliance with federal and state labor laws, and managing state-specific payroll and benefits laws for remote workers.
Therapy Solutions CollectivePresident
Feb. 2024 - Mar. 2025Oregon, United States
Therapy Solutions CollectiveVice President
Apr. 2023 - Aug. 2024Oregon, United StatesOversaw all operations within my division, including sales, contract negotiations, workflow standardization, and internal process improvements.
• Identified organizational gaps then hired and inspired leaders in recruitment, sales, strategic partnerships, and HR to fill those gaps and strengthen operations.
• Created a sustainable plan to restructure wages after the COVID-19 pandemic and maintain revenue from schools even during school breaks.
• Increased revenue by 35% and transformed the culture in my division by recruiting two senior clinical executives and forty-three in-school clinicians to add forty-five new employees with immediate placement in desired contract setting.
• Inspired and onboarded fifty-three full-time employees between March and June 2024 by leveraging passion-driven leadership and fostering excitement around the vision; this included remote leadership and general staff roles.
Therapy Solutions CollectiveDirector of Therapy Solutions
Apr. 2021 - Feb. 2023Hand picked by owner of Infinity to leave sales team for Infinity to develop and build a healthcare staffing agency from the ground up to focus on therapy-based positions in a highly competitive post-acute care market, driving brand creation, recruitment, sales, and executive relationship management nationwide. Led a cross-functional team of 25+ healthcare employees to execute key projects, enhancing productivity and business outcomes.
Highlights of accomplishments in this role include:
• Generated 3 new revenue streams post-COVID by launching a temporary staffing division for ancillary providers, expanding service offerings, and bolstering profitability.
• Increased operational efficiency by 40% by identifying, customizing, and implementing an integrated ATS/CRM system, consolidating all communications (texts, calls, emails) into one platform for seamless team collaboration.
• Expanded gross margins from mid teens % to >25% in school-based placements within the healthcare/medical sector by identifying the niche through financial analysis and R&D, significantly outperforming traditional medical staffing margins.
• Secured higher revenue growth by establishing competitive bill rates, maximizing the average bill rate as much as 16% without resistance, enabling improved profitability.
Infinity Rehab (Parent Company of TSCO)Director Of Business Development
Apr. 2019 - Apr. 2021Developed alternative business lines during COVID-19 by identifying teletherapy opportunities, strategizing implementation, and successfully selling services via Telehealth to sustain company revenue. Propelled contract sales and executive relationship development across multiple U.S. territories, ensuring strategic partnerships and sustained business growth.
Highlights of accomplishments in this role include:
• Expanded brand awareness and market presence by traveling nationwide, attending conferences, tradeshows, and speaking engagements to sell services to care settings lacking internal staffing capabilities.
• Optimized sales strategy and market penetration by analyzing and negotiating a new CRM system, enabling data-driven insights into rural and urban market performance, and refining outreach efforts.
• Improved sales team efficiency and cost management by utilizing CRM and MS Power BI to create heat maps, location overlays, and market segmentation models, identifying duplication and optimizing resource allocation.
Air Methods/ Direct Patient LogisticsSenior Director of Sales and Client Services l
Aug. 2013 - Mar. 2019Omaha, Nebraska, United StatesEnhanced sales performance and decision-making by analyzing market needs, tracking helicopter demand, and ensuring that sales teams provide clients with accurate and relevant information. Led high-profile client accounts, including a substantial number of the largest health systems in the nation, by managing critical relationships, resolving escalations, and enabling service satisfaction and aggressive contract negotiation.
• Increased profitability by 26% from 2017 to 2018 by strengthening client relationships, implementing tailored communication strategies, and verifying that executive decision-makers received key insights efficiently.
• Boosted client retention rates from 40% to 78% by proactively resolving escalations, addressing concerns directly, and guaranteeing timely follow-ups to build trust and reliability.
• Managed the transfer of 1.8M to 2.5M patients monthly via fixed-wing, rotor-wing, and ground services by overseeing sales operations, verifying accurate data in Salesforce, and optimizing information flow on new helicopter deliveries.
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