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Work Background
EV AutoFixed and Mobile Service Manager
Oct. 2024Woods Cross, Utah, United StatesI manage and operate the mobile service trailer for EV Auto, servicing customer vehicles wherever they are. I also manage repairs and other services on inventory vehicles.
General MotorsField Service Engineer
Apr. 2022 - Oct. 2024Jackson, Mississippi, United StatesAdvanced diagnostics on all General Motors vehicles
Launch support for new vehicles such as Hummer EV, Blazer EV, Equinox EV, and Silverado EV
Specialized training for dealership technicians on new technology and new tools
Collaboration with engineering teams to reduce repair costs, and ensure effective diagnostic processes
Specialized training for other Field Service Engineer team members on tools and processes
Ford Motor CompanyHybrid and Electric Vehicle Diagnostic Specialist
Mar. 2021 - Apr. 2022Michigan, United StatesI work with dealerships to reduce downtime and repair attempts on Ford vehicles (specifically Hybrid and BEVs). Our goal is to get the vehicle back into the customer's hands, working as designed, quickly, and while making sure the work is quality.
Ford Motor CompanyTechnical Analyst
Jun. 2019 - Mar. 2021Dearborn, MichiganAssisting technicians across the country with diagnosis and repair of difficult issues. Recording frequency and communicating with other teams to solve problems and create reliable vehicles.
Bc CustomsSub-Assembly
Mar. 2019 - May. 2019Clearfield, UTI'm in charge of sub-assemblies for our military vehicles. This includes transfer cases, brake systems, cooling systems, and others.
Young HyundaiLevel B Technician
Jun. 2018 - Mar. 2019Ogden, UtahPerform diagnosis on customer vehicles accurately and in a timely manner. Recommend needed services. Perform the repair or recall that the customer requested and verify my repair.
Ken Garff NissanProfessional Sales Consultant
Sep. 2017 - Jan. 2018RiverdaleAssisted customers in finding a vehicle that fit their needs and their budget, all while ensuring they have a good experience with us.
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