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Work Background
HF HotelsGroups & Events
May. 2023 - May. 2025Porto, Portugal
Quinta dos TeixeirasCommercial and Event Planneer
May. 2022 - Apr. 2023São João da Madeira, Aveiro, Portugal- Identifying clients' requirements and expectations for each event; - Brainstorming and implementing event concepts and themes; - Elaboration of proposals for the client according to the needs and requirements - Preparing event budgets and processing invoices; - Coordinating all logistical elements of the event; - Managing set-up, tear-down, and clean-up operations; - Support in Social Media tasks.
WOW PortoHostess
Jan. 2022 - Apr. 2022Vila Nova de Gaia, Porto, Portugal- Welcome guests, seat guests and manage the seating chart; according with the standards established by the company; - Boost the restaurant's occupancy rate, managing reservations according to the restaurant's availability; - Ensure that the restaurant is in excellent conditions and ready to receive customers; - Assist others team members in anything needed; - Assist Restaurante Manager with administrative tasks.
Vale da CorgaDecoration and Event Planner
Apr. 2021 - Dec. 2021Porto, Portugal- Developing decoration plans for each event; - Coordination with the decoration vendors to ensure that everything is set in place for the event; - Oversee execution of the event as an decorator and also as public relations; - Responsible for the cleaning and organization of all the decorative material; - Responsible for the treatment of flowers; - Assistance in church protocol.
Hotel QuasarHotel receptionist
Nov. 2019 - May. 2020Porto, Porto, Portugal- Booking and managing reservations; - Manage check-in and check-out; - Manage all Front Desk cashier duties; - Assistance in the breakfast area; - Manage Housekeeping, informing if the room is vacant and ready to clean; - Ensure that all the rooms are properly clean and ready to receive the guest; - Provide all kind of information about the city to the guests, or any other queries.
GeoStarTrainee
Jun. 2019 - Aug. 2019Porto, Portugal- Preparing all the documentation needed for the customers' vacations ; - Creating and rearrange travel guides for more than 30 destinations; - Organizing and archiving files.
Pestana Palácio do FreixoTrainee
Jul. 2018 - Sep. 2018Porto e Região, PortugalReception: - Customer Assistance; - Update of the clientes database (Opera). Guest Services: - Elaboration of VIP cards for customers; - Preparation of restaurant briefings; - Manage restaurant reservations and all arrangements needed for the costumers.
O Giz é de BorlaWaitress and barmaid
Feb. 2018 - May. 2019Porto e Região, Portugal- Customer Service - Preparing alcoholic and non-alcoholic beverages - Assessing bar customers' needs and preferences - Restock bar inventory and supplies - Collect payments from customers - Ensure cleanliness of the bar and all the bar equipment
KIABIShop Assistant
Apr. 2017 - Jun. 2017- Customer Service - Processing customer transations
Primark Stores LimitedShop Assistant
Nov. 2016 - Jan. 2017Porto e Região, PortugalChristmas Temporary Contrat - Customer Service; - Processing customer transations.
RyanairCabin Crew
Mar. 2016 - Sep. 2016Pescara e Região, Itália- Customer Service; - Perform inflight service - Guarantee a calm and safe atmosphere and assist in case of emergency; - Ensure safety of passengers during take-offs, landings and emergencies.
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