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Work Background
D50 MediaSearch Engine Optimization Manager
Dec. 2023 - Feb. 2025United StatesLeading optimizations for on page SEO, curation of new content to increase traffic, rankings, and overall site visibility.
D50 MediaSEO Associate
Jan. 2023 - Dec. 2023Orlando, Florida, United States
D50 MediaJr. SEO Associate
Jan. 2022 - Jan. 2023Orlando, Florida, United StatesTeam-first attitude and communication skills that allow me to me to influence others at all levels and across all functions within the organization to rally behind shared business goals. Manage and mentor talented team of link builders, provide growth opportunities when desired. Promotion of content and features on website to increase external backlinks, create meaningful connections, grow organic website traffic and improve user engagement.
D50 MediaLink Builder
Jan. 2021 - Jan. 2022Orlando, Florida, United States
d50 MediaData Entry Specialist
Jan. 2020 - Jan. 2020
Massage EnvyAssistant Business Manager
Jan. 2018 - Jan. 2020Orlando, FloridaAs an Assistant Business Manager, I oversaw and managed daily operations of the clinic, including generating sales, payroll and inventory reports and scheduling shift coverage. I partnered with the Business Manager to develop clinic policies and procedures to ensure that monthly and quarterly goals are met. I also mentored massage therapists and promote career growth through continual development. A few key achievements in this tenure include:
♦ Oversaw implementation of new Point of Sale (POS) system.
♦ Boosted year-over-year clientele base by 15%.
Massage EnvyLead Therapist
Jan. 2017 - Jan. 2018Orlando, Florida, United StatesAs a Lead Therapist, I was hired to help clients take advantage of available clinic offerings and recommend post-therapy treatment plans to support ongoing wellness. I promoted a positive image of the clinic through referrals and guest passes and developed a training course for appropriate conduct. A few key achievements in this tenure include:
♦ Launched an incentive plan to reward KPI achievement by service providers, increasing productivity by 20%.
♦ Mentored and onboarded 45 new hires throughout tenure.
Massage EnvyLicensed Massage Therapist, Mentor Therapist
Jan. 2012 - Jan. 2017Massage Envy SODO - Downtown OrlandoAs a Licensed Massage Therapist I provided massage therapy services as well as promoted an ongoing wellness journey to each client for long term self care.
Ucf Foundation IncCoordinator, Advancement Services
Jan. 2011 - Jan. 2012Orlando, Florida, United StatesAs a Coordinator, I directed end-to-end project lifecycles for the Gift Processing Team from initial data validation to quality control assessments. I also developed UCF Foundation Training program policies and procedures and drafted corresponding training manuals, as well as performed monthly account reconciliation and department transfers to ensure accurate financial standing. A few key achievements in this tenure include:
♦ Led a comprehensive database conversion, resulting in a vastly improved multi-level network database.
♦ Selected to train senior leadership and management about the overhauled database procedures.
Ucf Foundation IncSenior Transaction Processor
Jan. 2005 - Jan. 2011Orlando, Florida, United StatesAs a Senior Transaction Processor, I validated and verified transactions to ensure quality control. I balanced and reconciled financial accounts and departmental transfers, as well as assisted with posting general ledger transactions and processing donation receipts. A few key achievements in this tenure include:
♦ Served as team lead to 6 employees.
♦ Increased productivity by 30% through cross-trained cells.
Ucf Foundation IncInformation Specialist
Jan. 2004 - Jan. 2005Orlando, Florida, United StatesAchieved highly accurate and efficient level of transaction processing. Processed all donations, major gifts, in-kind gifts, pledges and donation receipts. Assured high quality work while providing excellent internal customer service to development officers and all other foundation staff. A few key achievements in this tenure include:
♦ Led the team in productivity, resulting in a vastly improved service level agreement with a turn around time of two days or less.
♦ Selected to be team lead and manage quality control within first five months of employment.
♦ Contributed to growth and restructure of Advancement Services team.
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