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Work Background
Customer Experience Specialist
JN BankCustomer Experience Specialist
Apr. 2024Kingston, Jamaica
Customer Experience Officer
JN BankCustomer Experience Officer
Jun. 2020 - Apr. 2024
Operations Support Officer
JN Money ServicesOperations Support Officer
Oct. 2016 - May. 2020
Data Collector
Centre of Leadership and Governance, UWI MonaData Collector
Nov. 2015 - Jun. 2016Worked with the Department of Government on the following Projects; The Poverty Reduction Programme Phase II Assessment and British Council’s social needs assessment of the impact of social enterprise on the Jamaican secondary school system. Both programmes sought to assess the impact that donor agency funds received by different factions of Government.

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Data Entry & Customer Relationship Management
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Customer Experience Manager: A Proven Leader
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