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💰100%
Investor & VC
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Marketing
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IT
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United States
Work Background
Sr. Analyst, IT
SABIC Technology Center (STC-Kaust)Sr. Analyst, IT
Dec. 2014King Abdullah University of Science and Technology, Thuwal, Saudi Arabia- Troubleshoot, user's computer related problem both hardware and software, including networking, IP telephony, Internet and other network related problems. - Windows installations and other software installation as requested by users. - Coordinate with different IT team regarding the problem at hand. - Hardware and software inventory - Administer High Performance Computing (HPC - BullX). - Communicate with vendor for all the software renewal, purchase as needed by researcher/scientist. - Administration of Symantec Endpoint Manager for laboratory client computer. - Administration of Backup system for Laboratory computers. - User Administration for HTE - Develop Application for Lab user used.
Technical Support Analyst
SABICTechnical Support Analyst
Oct. 1999 - Dec. 2014Jeddah Governorate, Saudi Arabia- Troubleshoot, user's computer related problem both hardware and software, including networking, Internet and other network related problems. - Windows installations and other software installation as requested by users. - Coordinate with different IT team regarding the problem at hand. - Hardware and software inventory. - Administration of the Time Attendance System for Sabic Jeddah. - Administration of Cisco Call Manager for IP telephony.
Career Development Processor
SAMREFCareer Development Processor
Oct. 1997 - Sep. 1999* Maintained the record for the Management information system (MIS). * Developed system using MS access for tracking employees training status in the field of computer, English and technical courses. * Helped on administering training department documents from filing, storing and keeping records.

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