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Work Background
JLLData governance analyst
Jun. 2023 - Oct. 2024Costa RicaEnsuring seamless integration of business needs with the data architecture framework. My role involves liaising effectively between business units and the data stewardship team to deliver concrete solutions for both existing and forthcoming projects. My expertise extends to in-depth analysis of databases and the development of comprehensive documentation that promotes standardized and transparent data practices across various organizational departments, all while maintaining a steadfast commitment to addressing business objectives.
Western UnionDatabase Maintenance
Feb. 2022 - May. 2023Costa Rica, San JoséManage global store`s databases, processing stakeholder`s requests and
prioritize them according to the needed times and quality specifications
of the department.
In charge of the improvement and standardization of the team`s internal
documentation resulting in a better processing time and avoidance of
misunderstandings within the communication with stakeholders to
improve the overall experience of our customer.
Became part of a work aside employee resource group (ERG) where I
implemented a recognition program providing visibility of the people
exceeding current role duties, developed sponsorship from companies
obtaining benefits such as discounts on movie tickets, recurring visits of
food trucks on site and a free team building activity. Also redesigned the
current facilities environments among other implementations to improve
the employee’s well-being
Amazon.comSupervisor`s Team Lead at Amazon
Feb. 2015 - Mar. 2020Costa Rica, San José Organized and led regular team meetings to review the team's progress
and goals.
Developed and implemented a strategic plan that resulted in an increase
of the team’s overall acceptance percentage.
Managed a team of top-tier professionals that increased the company’s
competitive advantage.
Led a team of employees to exceed the company’s annual performance
goals
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