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Work Background
Clover HealthSenior Manager, Clinical Projects
Oct. 2023
The Island TheaterBoard Member
May. 2023 - Jul. 2024Fleming Island, Florida, United States
Clover HealthSenior Program Manager
Mar. 2021 - Oct. 2023
PwCExperienced Consultant/Manager
Jul. 2018 - Mar. 2021Jacksonville, FloridaIn this tenure, one of my main responsibility is to spearhead large-scale sales proposal creation and presentations by serving as a technical and project management SME. I assess and execute program management/project management methodologies and governance by providing project leadership guidance to project teams and cooperating with IT C-suite leadership.
Additionally, I lead pre- and post-merger system and functional assessments. I analyze enterprise process flows as well as identify gaps and potential remediation.
A few key accomplishments in this tenure include:
☞ Assisted with C-Suite executives to identify $30M+ in unrealized revenue along with $20M+ in potential risk to capital for various clients.
☞ Reduced significant risk to various large-scale clients by identifying and mitigating major gaps in controls for enterprise IT systems.
☞ Played an active role as a subject matter expert (SME) by communicating with C-Suite executives regarding large-scale system implementations, assessments, and compliance.
☞ Identified complex risk/control configurations related to large-scale systems, including electronic medical records (EMR), claims processing, pharmacy benefit manager (PBM), and cloud computing systems.
DSM Publications - Services for AuthorsAuthor/Owner
Mar. 2014
DeloitteSpecialist Master
Mar. 2012 - Jul. 2018Greater Atlanta AreaDuring the time over here, I identified and resolved complex issues in the execution of projects. I provided expertise for large-scale technology implementation, integration, regulatory, assessment, and optimization projects for Fortune 500 clients. I communicated with IT C-Suite leadership to assess and implement program management/project management methodologies and governance, while providing project guidance to project teams.
Furthermore, I efficiently led two of the largest Epic EMR implementations in the US market. I provided strategic and tactical planning advice and tools to CIOs and other technology executives. I delivered national leadership for government regulatory compliance initiatives.
A few key accomplishments in this tenure include:
☞ Managed all aspects of projects related to IT organizational assessment, design for hospital system, retail pharmacy, and retail goods clients.
☞ Headed large-scale implementations ranging in cost from several million to more than a billion dollars as well as directed large-scale multi-hospital regulatory changes to multiple systems in an efficient manner.
☞ Identified deficiencies and new areas of improvement in the architecture, governance, staffing, and project management by collaborating with enterprise CIO, while developing a roadmap to improve enterprise IT department.
DeloitteManager - Deloitte Consulting
Jan. 2012 - Apr. 2018Greater Atlanta Area
Healogics, Inc.Director, Information Services
Mar. 2007 - Jan. 2012Jacksonville, Florida, United StatesDuring this tenure, I oversaw technology strategic planning, leadership, support, infrastructure, budget, personnel recruiting, and IT management. I delivered valuable information both internally/externally related to wound care data and analysis by developing a business intelligence/informatics area, resulting in accomplishing exponential growth via strategic decisions. I served as the IT compliance authority for the organization for HIPAA/PHI along with other healthcare and industry-related regulations.
A few key accomplishments in this tenure include:
☞ Developed and managed an IT department from scratch within $15M budget as well as led a team of 25+ by providing IT support to about 1,500 users across 500+ locations at five time zones. ☞ Saved cost $1M on an annual basis through renegotiation of vendor contracts and implementation best practices.
☞ Increased operational efficiency and reduced additional costs by identifying, implementing, and managing major IT initiatives and introducing the latest technology.
☞ Improved service, increased capacity, and reduced per-user cost by leading the data center migrations, while accomplishing flawlessly leveraging virtual server technology running on VMware.
Ironworks ConsultingSubcontractor
Jan. 2006 - Jan. 2007
University of PhoenixOnline Faculty
Jan. 2005 - Jun. 2012
DSM and AssociatesPresident and COO
Jan. 2005 - Mar. 2007DSM and Associates, Inc. was a professional consulting company. I provided IT research and project managmenet services. Client included System Designs, Inc., Kandy Hill and Associates, Diversified Therapy (Now Diversified Clinical Services) and Wellpoint Blue Cross and Blue Shield.
kandy hill and associatesConsultant
Jan. 2005 - Jan. 2006
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