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Work Background
Seminole Hard Rock Support ServicesProgram Manager
May. 2024 - Feb. 2025As the Program Manager at Seminole Hard Rock Hotel & Casino, I lead a team consolidating websites from various CMS platforms to Adobe AEM (Adobe Experience Manager). The goal of the consolidation project is to migrate to a highly customizable platform that can scale on demand and support advanced optimization.
Johnson & JohnsonSr. Digital Project Manager
May. 2023 - Jun. 2024As a senior digital Project Manager at Johnson & Johnson, I led the global website's rebranding, redesign, and relaunch. Through cross-functional collaboration, I enhanced scalability and customization. I also oversaw the project lifecycle to ensure timely delivery and boost user engagement in the digital ecosystem.
Pall CorporationGlobal Digital Project Manager
Sep. 2021 - May. 2023As the Global Digital Project Manager at Pall Corporation, I led a team in optimizing the website on Adobe Experience Manager (AEM) to drive user engagement and boost sales. By coordinating with various stakeholders, I ensured successful project deliveries from concept to launch. My efforts were recognized with the prestigious President's Award for my significant contributions to the company's success.
Millicom (Tigo)SharePoint Project Manager
Nov. 2020 - Sep. 2021My role as a SharePoint Project Manager at Millicom (Tigo), I spearheaded initiatives to increase user adoption, collaborated on redesign projects, and implemented automation tools to enhance productivity. My efforts led to an 80% increase in SharePoint user adoption and streamlined processes through automation using iPaaS tools like Power Automate/Flow and PowerApps.
Carrier HVACGlobal Technology Project Manager
Sep. 2019 - Nov. 2020As the Global Technology Project Manager at Carrier HVAC, I oversaw the successful spin-off of United Technologies Corporation into three separate businesses, including Carrier. I managed the rebuilding of interdependent processes for desktop and mobile in the CMS, ensuring a smooth transition and operational efficiency.
Mercedes-Benz USAManager Project Management Office (PMO)
Jul. 2018 - Sep. 2019Greater Atlanta AreaIn my role as Manager in the Project Management Office (PMO) at Mercedes-Benz USA, I utilized the PMBOK methodology to enhance risk mitigation for projects.
Cox CommunicationsSharePoint Administrator
Apr. 2018 - Jul. 2018Greater Atlanta AreaAs a SharePoint Administrator at Cox Communications in the Greater Atlanta Area, I oversaw the reorganization of business-critical information on SharePoint sites, ensuring stakeholders had access to the necessary data for their daily tasks. I also revamped access controls to align with Cox InfoSec security guidelines, enhancing data protection measures. By utilizing SharePoint Online, PowerApps, and Power BI, I effectively managed and organized organizational knowledge to support various business units across the enterprise.
Technology Association of GeorgiaAssociate Director, Administration
Dec. 2017 - Apr. 2018Greater Atlanta AreaServed as a Communications Director, handling internal and external communications; managed administrative, operational, and financial needs; acted as the primary contact in the President and CEO's absence.
SageSitecore Web Content Manager & Developer
Mar. 2017 - May. 2017Greater Atlanta AreaAs a Sitecore Web Content Manager and developer at Sage, I spearheaded the rebuilding and relaunch of a North American Sitecore CMS website.
Newell BrandsSharePoint Developer & Administrator
Feb. 2016 - Mar. 2017Greater Atlanta AreaModernized the company's global employee portal from SharePoint 2010 to 2013, involving collaboration with stakeholders, implementation of iPaaS, content strategy development, UAT, and metrics analysis. Additionally, it includes creating templates for content and DAM assets and facilitating training sessions and governance manuals for internal stakeholders.
AT&TDigital Content Manager
Aug. 2015 - Feb. 2016Greater Atlanta AreaEnhanced marketing objectives by conceptualizing, designing, developing, and maintaining new and existing initiatives. Updated website content and performed page performance analysis, including creating reports and interactive dashboards to evaluate the operational and business performance of an online targeting and analytics platform. Fulfilled page design and content requests in alignment with the company's overall consumer-facing website strategy.
The Coca-Cola CompanyGlobal Project & AEM Web Manager
Apr. 2000 - Mar. 2015Greater Atlanta AreaInnumerable responsibilities and achievements, including increasing brand awareness, updating the corporate website, developing problem-solving frameworks, managing content creation, coordinating post-launch activities, summarizing complex ideas, investigating SharePoint benefits, transferring knowledge to the IT department, reviewing budgets, handling RFPs and contract negotiations, training new managers, overseeing public relations, disseminating press releases, approving and editing website content, collaborating on-site content and layout, managing content distribution, and conducting content audits.
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