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Work Background
Director of GTM Excellence and Customer Success
MediaflyDirector of GTM Excellence and Customer Success
Jan. 2025Greater BostonCollaborates cross-functionally with Sales, Marketing, Product, and Finance teams to enhance revenue performance and align processes
Board Member, Development Chair
Sullivan RepBoard Member, Development Chair
May. 2024Boston, Massachusetts, United States
Manager, Customer Success
MediaflyManager, Customer Success
Apr. 2023 - Jan. 2025Boston, Massachusetts, United States
Team Lead, Customer Success
MediaflyTeam Lead, Customer Success
Mar. 2023 - Apr. 2023Boston, Massachusetts, United States
Enterprise Customer Success Manager
MediaflyEnterprise Customer Success Manager
Jan. 2022 - Mar. 2023Boston, Massachusetts, United States
Enterprise Customer Success Manager
InsightSquared, a Mediafly CompanyEnterprise Customer Success Manager
Oct. 2021 - Jan. 2022Boston, Massachusetts, United States
Customer Success Manager
InsightSquaredCustomer Success Manager
Feb. 2020 - Oct. 2021Boston, Massachusetts, United StatesSupporting the entire revenue organization Sales | Marketing | Customer Success AI Sales Forecasting RevOps Dashboards Interactive Pipeline Reporting Activity Capture Conversational Intelligence Guided Selling Advanced Sales Math powered by AI
Enterprise Account Executive
WorkableEnterprise Account Executive
Oct. 2019 - Feb. 2020Greater Boston AreaWorkable is where the world hires. Since 2012, we’ve helped 20,000 customers hire over 1 million people. You get more qualified candidates with Workable than anywhere else. And you get them faster. Which is why we’re the world’s most popular recruiting platform.
Senior Global Account Executive & Team Lead
WorkableSenior Global Account Executive & Team Lead
Aug. 2018 - Feb. 2020Greater Boston Area
Global Account Executive
WorkableGlobal Account Executive
Mar. 2017 - Aug. 2018Greater Boston Area
Network Sales Operations Manager
The Alaska ClubNetwork Sales Operations Manager
Jan. 2016 - Feb. 2017Anchorage, AKIncreases efficiencies in membership coordination, sales and fitness consulting by planning delivery of solutions, teaching improved processes and mentoring team members. Conducts daily , weekly , bi-weekly and monthly data analyses for the membership and personal training departments, providing insight into the internal and external factors of business growth. Manages sales operations, including payroll, service and production quality audits, and talent acquisition. Acts as a liaison between the membership sales and marketing departments to align marketing collateral, promotion and execution with community and corporate sales events network-wide
Commercial Sponsorship Manager
United States Air ForceCommercial Sponsorship Manager
Oct. 2015 - Jan. 2016Joint Base Elmendorf-RichardsonNegotiated commercial sponsorship terms and executed all supporting documents. Attended Force Support Squadron events and served as the point of contact for sponsors. Developed terms of advertising agreements and tracked advertising payments to ensure proper accountability and credit to the Services Fund. Coordinated with the installation’s Staff Judge Advocate to ensure terms of each sponsorship relationship followed all procedural guidance, regulations and policies.
Director, Healthcare Development Center
Hanover ResearchDirector, Healthcare Development Center
Oct. 2014 - Oct. 2015Washington D.C. Metro AreaHanover’s Healthcare Development Center collaborates with healthcare clients including hospitals, health systems, academic medical centers and regional healthcare centers nationwide, many of whom rely on our extensive understanding of the grant-making landscape and its complex array of players. Our services include funding strategy reports, grants prospecting research, feasibility assessments, pre-proposal and proposal writing to any type of funder, and review capabilities.
Senior Associate, District Administration Practice
Hanover ResearchSenior Associate, District Administration Practice
Apr. 2014 - Sep. 2014Washington D.C. Metro Area
Associate, Social Enterprise Practice
Hanover ResearchAssociate, Social Enterprise Practice
Sep. 2013 - Mar. 2014Washington D.C. Metro AreaHanover Research strives to build lasting partnerships with organizations to provide expertise and transformative insights that drive growth, efficiency, and improved outcomes. We aim to be a best-in-class global information services firm respected by for-profit and non-profit organizations around the world for our innovative approach to problem solving, our high-touch client service, and our cultivation of exceptional talent. As an Associate in the Social Enterprise Practice, I concisely and dynamically articulate Hanover’s impact and mission, serving as the first point of contact with executive leaders in strategic research partnerships. Working in collaboration with my Director, I uncover key business challenges and present research solutions to address these needs. My primary responsibilities include: Engaging in targeted outreach to executive leaders at large-scale non-profits Communicating Hanover’s value in addressing key issues and market trends across the non-profit landscape; Spearheading outreach campaigns to connect non-profit executives with Hanover’s thought leaders; Coordinating development logistics to progress the sales cycle; Collaborating with my Director to achieve development targets
Senior Account Manager
On Sale PromosSenior Account Manager
May. 2013 - Sep. 2013Washington D.C. Metro AreaOn Sale Promos (www.OnSalePromos.com) is a promotional products and corporate gift company. We put our clients logos onto items ranging from tradeshow giveaways to apparel to high end gifts. We specialize in sourcing deals and ideas for our clients, for both internal (employee) and external (tradeshows, client gifts, etc) marketing and retention purposes. Our capabilities include importing, warehousing, fulfillment and setting up on line stores for centralized ordering. We have been in business since 2003 and we handle clients both large and small. We offer an eCommerce website (www.OnSalePromos.com) where our clients can research and order over 700,000 products, with their logo. We have an extremely friendly and well-trained Sales Account Management Team, comprised of creative professionals eager to service your promotional and marketing needs.
Public Relations Intern
VM Public RelationsPublic Relations Intern
Jan. 2013 - May. 2013Washington, D.C.Assist wherever needed at events put on by VM Public Relations or events put on by clients of VM Public Relations. Track media coverage for VM Public Relations and clients of VM Public Relations. Write press releases for clients
News Department Public Relations/Social Media Intern
The Advisory Board CompanyNews Department Public Relations/Social Media Intern
May. 2012 - Aug. 2012Washington D.C. Metro Areaworked on a multi-platform public relations plan, including a media contact list, pitch letter samples, and social media memos
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