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Work Background
CONFIGURATION 4Information Technology Consultant
Apr. 2020Beverly Hills, CA, United StatesIT Consultant/Managed Service Provider Apr. 2020 - Present
CONFIGURATION 4 - Los Angeles, CA
✪ Partner with high-profile clients to analyze IT system requirements, information technology needs and propose viable solutions via a Cost-Benefit Analysis model.
✪ Develop IT Security Governance structure to reduce risks in business processes, enhance information security, and comply with regulatory requirements
✪ Implement and manage business technologies including; installation, support networking, security, virtualization, desktop and server, on-premise and cloud, email and file management, backup and disaster recovery.
✪ Create and manage Microsoft 365 and Google Workspace accounts, as well as provide exceptional support for Mac, Windows and Windows Server environments.
✪ Foster business relationships with key vendors to realize savings and improve efficiencies while reducing overall support and professional budget costs.
MGO (Macias Gini & O'Connell LLP)IT Specialist
Jun. 2017 - Apr. 2020Beverly Hills, CaliforniaIT Generalist May. 2017 - Mar. 2020
MACIAS GINI & OCONNELL LLP - Century City, CA
✪ Served as Subject Matter Expert in managing, designing, configuring, and implementing new IT infrastructure for the organization.
✪ Ensured business continuity with full responsibility for 100% uptime, full data backup, recovery and system redundancy.
✪ Troubleshot and resolved advanced software and hardware issues related to Lenovo Laptops, Desktops, Konica Printers, Scanners, etc.
✪ Held concurrent responsibilities for progressively improving the performances of the Helpdesk team through hands-on onboarding, training, and mentoring.
✪ Provided support and troubleshooting for programs such as; Citrix (Receiver, Storefront, Director), FortClient VPN, Thomson Reuters Gofileroom, CCH Engagement Tax and Access, LastPass, DataFaction, Accuterm, Sharefile, Microsoft Office and Sharepoint.
✪ Analyzed system services, operating systems, networks and applications with the intent of discovering security gaps to further protect firm's assets.
KEY ACCOMPLISHMENT
✪ Improved new hire system by creating VM images on Hyper-V every 6 months and deployed on Lenovo Laptops/ desktops using Windows Deployment System, preloaded with all applications and ActiveDirectory profiles based on User Department.
Westlake Financial ServicesSoftware Engineer
Oct. 2016 - Dec. 2017Beverly Hills, CaliforniaJunior Software Engineer Oct. 2016 - Jan. 2017
WESTLAKE FINANCIAL SERVICES - Los Angeles, CA
✪ Co-developed an automated Map that tracks company loans around the United States in real time using Java, Intellij, Maven, Spring Framework, SQL, Mybatis and JSF Primefaces/Web Development.
✪ Collaborated with the team to build an Online Dashboard that shows the company's current reports from Oracle Database.
✪ Migrated loan site queries from Oracle to MySQL to be hosted on Google Cloud.
✪ Created reports and dashboards based on database queries on Actuate BIRT.
IBMMobileFirst/Hybrid Application Developer
Aug. 2015 - Mar. 2016Miami/Fort Lauderdale AreaMaintained an Application and Web Interface called “Demolicious” which showcases all of IBM’s Software demos for Client representatives.
IBMIT Specialist
May. 2015 - Sep. 2015Research Triangle Park, NC✪ Developed an App for IOS and Android using AngularJS, MobileFirst Platform, HTML, and CSS to allow the IBM sales team to view all Technical Exploration Center events around the world on their mobile devices and advanced search features.
✪ Managed inventory and system imaging using Symantec Ghost with virtual machine images, and shipments of hundreds of laptops to customer sites.
✪ Provided Data Center Maintenance including running hundreds of Cat5E cables and developing Network Diagrams, AV Documentation, racking and re-cabling Switches, and professionally assembling IBM V9000 and 900 Flash Storage Systems.
Self EmployedIT Consultant
Sep. 2013 - May. 2015✪ Built many high-end custom desktops, workstations, and gaming systems for clients.
✪ Installed, tested and maintained computer hardware, software and peripherals with an overall customer satisfaction of 95%.
✪ Configured, implemented and maintained networking and AV equipment for residential customers.
✪ Demonstrated consistent friendly, helpful attitude, empathy and patience while promptly resolving technical issues.
IGLOW MEDICAL SPAIT Manager/Network Administrator
Jun. 2013 - Aug. 2013Beverly Hills, California, United States✪ Established a paperless system (3000+ customers) for efficient access, update, transfer of client information, scheduling appointments, and obtaining payment information.
✪ Programmed alert system for high-tech weight loss lasers to notify personnel of treatment completion on a client.
✪ Set up office network, printers, and IP phones using Cisco Small Business to create reliable and efficient communication between customers and data records.
✪ Provided maintenance for hardware and software issues and ensured flawless performance between all computers without compromising the integrity of valuable data.
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