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Work Background
Rainmaker FamilyHuman Resources Business Partner
Nov. 2023 - Nov. 2024United States
Hum Coaching LLCFounder
Feb. 2023@the.humm
https://thehumcoaching.com
ShopShopsPeople and Culture Manager
Mar. 2022 - Sep. 2023
Advance Your ReachSenior People Operations Manager
Jan. 2022 - Mar. 2022Remote● Oversee the creation and implementation of systems and processes to enhance the overall employee experience
● Mentor, train, coach, and lead the Operations team and its sub-departments including Events, People Operations, and General Operations
● Developed systems and processes to enhance KPI tracking and reporting; Partner with People Leaders across the organization to establish KPI's in order to accurately measure success
● Developed and support People Leaders through the Growth Plan protocol to increase engagement and employee satisfaction
● Responsible for the success of various Organization-wide KPI's related to Retention, Turnover, eNPS & Engagement, Time to Hire, Professional Development, KPI's & Efficiency
● Manage Operations Dept. Budget; Partner with Finance to ensure adherence
Advance Your ReachHR Manager
Jan. 2019 - Dec. 2021Remote● Develop and drive company culture through employee engagement programs ● Maintain an exceptional employee experience
● Developed compensation and promotional pathing philosophy & policy
● Mentor, train, coach, and lead incredible team of compassionate HR Professionals
● Responsible for the success of various Organization-wide KPI's including Voluntary Retention, eNPS & Engagement, Time to Hire
● Oversee the execution of a pristine onboarding experience for new hires
● Oversee the execution of offboarding and exit interviews and post-termination uplevels org-wide
● Oversee Full life cycle recruiting
MM.LaFleurRecruiter
Jan. 2018 - Jan. 2019Greater New York City Area
MM.LaFleurShowroom Manager
Sep. 2017 - Dec. 2017Greater New York City Area● Managed full life cycle recruiting of flagship showroom and pop-up teams nationwide
● Collaborated with merchandising, visuals and HR departments to ensure holistic success of Showroom
● Maintained functionality of flagship Showroom including inventory buys and upkeep, styling VIP clients, planning private events, monthly scheduling and daily zoning
MM.LaFleurRegional Manager, East
Jan. 2017 - Jan. 2018Greater New York City Area● Manage full life cycle recruiting of 4 teams across Eastern region
● Suggest and implement new ideas and initiatives to impact sales and improve processes, using sales reports and data to analyze the needs of the business
● Direct and support showroom and pop-up managers
● Recognize and develop future leaders
● Track, monitor and communicate business results across the company
● Exhibit exemplary problem-solving and project management skills
MM.LaFleurProject Manager; Pop-Ups
Sep. 2016 - May. 2017Greater New York City Area● Assisted in operations of pop-up set-up, execution, tear-down and post-pop-up sales analytics
● Recruited, hired and managed on boarding of local pop-up staff
● Managed daily appointment and staff schedules, physical space and team functions throughout duration of pop-up
● Analyzed sales, traffic, attendance and revenue post pop-up
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