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Work Background
StarbucksSenior Administrative Assistant
Mar. 2024Seattle, Washington, United States
FaireAdministrative Assistant
Oct. 2022 - Jan. 2024- Managed and maintained complex calendars for two executives in the Product Org ensuring no conflicts and maximizing productivity. This included a clear line of communication to both internal and external stakeholders
- Updated team’s operating systems to maximize efficiency - Submitted invoices and expenses for timely reimbursement for executives
- Effectively prioritized and managed multiple requests from both executives, the executive support team and the executives’ direct reports. Some of the requests included travel booking, proof-reading, scheduling and calendar management, and meeting optimization
- Supported the planning of the Executive and Director-level summits and Product Org team offsite (100+ people)
- Assisted with booking travel domestically and internationally. This included ground transportation, hotel accommodation and flights.
- Excellent interpersonal skills with external partners and internal cross-functional partners. Ensured prompt responses and utilized kind and inclusive communication to ensure a positive experience
FaireRecruiting Operations Program Manager
Jan. 2022 - Oct. 2022- Core Values Interview roll out - built project plan for implementing CV interview across 200+ roles and 10+ departments; designed documentation for Recruiting Coordinators to make system changes in Greenhouse & Goodtime; updated Greenhouse scorecards, scheduled and co-led meetings with hiring managers and recruiters - tracked progress for metrics tracking - Worked with office teams to design process for external candidate office visits and interviews
- Recruiting Operations ownership of certain domains including handling administration of LinkedIn Recruiter, troubleshooting Greenhouse or GoodTime issues with the team, new role request form and making updates to Talent team notion page and managing most of the requests that are sent to our team email alias
FaireRecruiting Coordinator
Feb. 2020 - Jan. 2022- Scheduled over 350 interviews across 15 different roles every month, including executive level roles
- Provided consistent and ongoing communication, both written and verbal, to candidates, Recruiter and Hiring Managers
- Managed posting of jobs through Greenhouse, LinkedIn, Indeed and Glassdoor - Conducted introductory phone interviews with inbound candidates - Greenhouse stage clean up - cleaned up 100+ stages in Greenhouse for more consistency - Permissions update - redesigned permissions for Greenhouse framework - Mentored new Recruiting Coordinators and was primary person for troubleshooting questions for our various systems
JuvoCandidate Experience Coordinator and Sourcer
Apr. 2019 - Jan. 2020San Francisco Bay Area- Mapped out Candidate Journey to show all Recruitment team touchpoints with potential candidates - Managed full life cycle recruitment coordination for 20 different roles across 5 departments to include phone interviews with Hiring Managers and team members, onsite interviews and candidate feedback sessions
- Scheduled over 75 onsite interviews across 15 different roles within the first 3 months - Tracked and reported key metrics using data from our ATS (Greenhouse) and presented Greenhouse reports to Hiring Managers through Google Sheet and Greenhouse integration
- Implemented Glassdoor as a platform for Juvo and improved overall company rating from 3.5-3.9
- Provided consistent and ongoing communication, both written and verbal, to candidates, Recruiter and Hiring Managers
- Managed posting of jobs through Greenhouse and LinkedIn
- Advanced to sourcing role within 6 months. Sourced and reached out to 500 candidates across 6 roles (Individual Contributor/Managerial); crafted email campaign for initial outreach to potential candidates
- Conducted introductory phone interviews with sourced candidates
Elizabeth Glaser Pediatric AIDS FoundationHuman Resources Coordinator
Jul. 2018 - Apr. 2019- Designed and implemented standardized orientation and on-boarding process within first month at the Foundation. This created an improved new hire experience and engagement in addition to a higher retention of information provided during the employee’s first month. - Assisted the HR Partner in data entry and data audits for all 13 country offices
- Entered newly hired employees into ADP Workforce Now both for the domestic offices and international offices ensuring accuracy
- Completed employment verifications and unemployment paperwork in a timely manner
- Assisted Learning and Development team on various projects including updating marketing materials and sorting learning library on Foundation’s intranet
- Sorted over 1000+ online courses in learning portal to match Foundation’s core competencies to aid in the continued learning and development of staff
- Assisted VP of Human Resources and Administration with all administrative requests such as calendar management, file maintenance, coordination of team building retreats, processing of invoices for both domestic and global offices and general correspondence
Consumer Technology AssociationTemporary Human Resources Assistant
Apr. 2018 - Jul. 2018- Supported the acting head of Global Human Resources, and later the entire Global Human Resources department due to my success in this support role in any and all requests. Additional responsibilities in support of Global Human Resources Department included recruitment support, benefits support, data entry, catering, booking accurate travel. - Supported all recruitment efforts including efficiently and accurately scheduling nearly 350 phone and in-person interviews (in three months) to ensure the recruitment function was supported and productive resulting in increase in 57% increase in positions filled from prior year.
- Ensured accuracy of Human Resources pages on website which included partnering with marketing to ensuring CTA highlighted strength of their employer brand (4.6 Glassdoor rating)
- Quickly learned ADP Workforce Now HRIS system ensuring all new staff were on-boarded accurately, troubleshooting all system issues and becoming point of contact for staff and the HR team for questions
- Conducted interviews with applicants to determine potential fit for company mission
- Assisted the Sr. Manager of Human Capital in the on-boarding and off-boarding process of all employees by preparing new hire welcome packets
- Created and ran reports for Sr. Manager of Human Capital to make informed decisions on behalf of the business
- Assisted with PAF’s process ensuring accuracy for the payroll team and a seamless experience for staff - Conducted research on potential candidates through LinkedIn Recruiter
- Maintained and updated full time and temporary employee files
Flywheel SportsStudio Coordinator
Mar. 2017 - Jan. 2018. Assisted riders with billing questions and retail sales
. Anticipated members needs and respond accordingly
. Trained in CPR/AED
Bialla PartnersHead Of Research and Office Management
Feb. 2017 - Apr. 2018- Prepared, analyzed, and summarized various data sets for partners to aid in the recruitment process
- Provided administrative support to partners through the organization of day to day operations
- Scheduled and managed all travel for the firm
- Sole point of contact for all billing and invoicing needs
- Assisted partners with sourcing candidates for multiple searches
Madison Aquatics ClubSwim Coach
Nov. 2016 - Jan. 2017Madison, Wisconsin Area
Madison Metropolitan School DistrictHead Swim Coach
Sep. 2016 - Nov. 2016Madison, Wisconsin AreaPromoted to Head Coach after 2 weeks on the job
Effectively led team towards achievement of personal goals
Thorough and concise communication with school, parents and athletes
Journey Mental Health CenterOutreach Worker
May. 2012 - Jan. 2017Community Based. Directed one on one support with clients assisting them to reach their goals
. Ensured the safety of the Center's clients as a sole staff member at agency’s diversion facility
. Support and role modeling for persons affected by severe and persistent mental illness
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