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Work Background
WalmartTransportation Coordinator/Customer Service Assistant
Oct. 2010Fort Pierce, Florida Area Process Wal-Mart store deliveries for the region
Dynamic Routing of Neighborhood Market Stores
Improved – driver activity payroll and tractor assignments
Create and process backhauls for Wal-Mart Private Fleet drivers
Query “Good Neighbor Surveys” from Wal-Mart Private Fleet drivers
Explore, create, and analyze inquiries from Wal-Mart stores within the region
Resolve system opportunities from Wal-Mart stores within the region regarding store deliveries and support
Riverside National Bank of FloridaDebit Card Fraud Specialist/Item Processing System Administrator
Oct. 2004 - Oct. 2010Fort Pierce, Florida, United StatesDebit Card Fraud Specialist II (Full-Time)
Investigate debit card fraud trends through Jack Henry queries
Search for suspected debit card fraud through Jack Henry report
Investigate debit card fraud claims
Item Processing - System Administrator (Full-Time)
Assist the item processing for all branches of Riverside Bank
Troubleshoot technical issues for Wausau/Optima and branch capture for all branches of Riverside Bank
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