Requests
5
3
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Seeking new opportunitiesSeeking Opportunities
Jan. 2025
Pacific NeurosurgeryMedical Receptionist
Jun. 2022 - Feb. 2025San Francisco Bay Area- Maintained and updated electronic and paper-based patient records, ensuring accuracy, confidentiality, and compliance with HIPAA regulations.
- Managed front desk operations, including patient check-in/check-out, appointment scheduling, insurance verification, and processing patient intake forms while providing exceptional customer service.
- Ensured accurate and timely data entry into EHR/EMR systems, updating patient demographics, medical history, and documentation to support streamlined clinical workflows.
- Coordinated medical record retrievals for specialists, insurance providers, and legal entities, ensuring efficient processing and compliance with privacy regulations.
- Scheduled patient appointments, consultations, pre-op, and post-op visits, optimizing clinic efficiency, patient flow, and reducing wait times.
- Verified insurance coverage, processed insurance claims, and secured pre-authorizations for procedures, diagnostic tests, and surgeries, reducing claim denials and delays.
- Handled medical billing and coding, assigned accurate ICD-10 and CPT codes for surgical procedures, office visits, and laboratory tests, ensuring proper reimbursement and revenue cycle management.
- Ensured compliance with industry regulations, including HIPAA, OSHA, and state/federal healthcare policies, maintaining a secure and compliant healthcare environment.
- Provided administrative support to healthcare providers by managing medical correspondence, financial transactions, and patient inquiries, contributing to an efficient healthcare practice.
Santa Rosa Orthopaedics (SRO)Medical Assistant/Patient Service Representative
Mar. 2022 - Apr. 2023Santa Rosa, California, United States- Revenue Cycle Management: Verify patient insurance coverage, obtain prior authorizations, and manage referrals and co-pays to ensure timely and accurate reimbursement. - Insurance and Billing: Assist patients with insurance billing inquiries and payment processing, document patient account activity, and work with back-office staff to resolve billing issues. - Electronic Health Records (EHR): Utilize electronic management software to streamline patient registration, scheduling, and billing processes.
Concentra Urgent Care CenterMedical Support Specialist
Nov. 2021 - Jan. 2022Santa Rosa, California, United States- Patient Care Support: Assisted physicians with obtaining patient medical histories, vital signs, and chief complaints. - Phlebotomy and Laboratory Procedures: Performed venipuncture, prepared and administered UDS testing, and conducted 12-lead ECGs. - OSHA Compliance: Followed OSHA standards for the disposal of blood, tissue, and contaminated sharps.
Oakmont Golf Club; Santa Rosa, CAMedical Assistant/Patient Service Representative
Apr. 2018 - Feb. 2020Santa Rosa, California, United States- Accounting Duties – Managed accounts receivable (AR) and accounts payable (AP) to ensure accurate financial records. Invoicing – Processed and tracked invoices for timely payments and financial accountability. Membership Management – Oversaw membership records, renewals, and payments to maintain accurate databases. - Administrative Procedures – Developed and implemented organizational procedures to improve workflow efficiency. - Operational Efficiency – Streamlined administrative processes to enhance productivity and reduce inefficiencies.
Century 21 AllianceReal Estate Administrative Assistant
Nov. 2015 - May. 2016Santa Rosa, California, United States- Transaction Coordination: Managed escrow files and ensured compliance with California Bureau of Real Estate regulations. - Successfully streamlined transaction workflows, reducing processing errors and delays. - Improved file management efficiency, ensuring quick access to critical documents for audits and client requests. - Enhanced client satisfaction by providing timely support and proactive communication, leading to repeat business and referrals. -Provided administrative support to real estate agents, handling client communication, appointment scheduling, and document preparation. - Maintained and updated MLS listings, ensuring accurate property details and high-quality marketing materials. - Assisted with property showings, open houses, and client meetings, offering a seamless client experience.
Intch is a Professional Networking App for the Future of WorkSee more people like Kelyn on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
535009 people
21
Visual Designer
16
Customer service specialist
15
Human Resources @ UB Greensfelder
133631 people
15
Human Resources @ UB Greensfelder
16
Real Estate Agent @ Exit Realty
16
Legal Assistant @ State Attorney’s Office