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Work Background
PhilipsDistrict VP
Jun. 2017Develop and lead direction of regional sales, operations, and revenue growth strategies focused on enterprise new business development, relationship management, quality assurance, and customer experience initiatives. Establish and guide high-synergy team of market executives, account managers, product specialists, project managers, and field agents towards seamless and collaborative support of short and long-range performance goals. • Manage and lead the vision, operational and functional teams and objectives responsible for the technology, talent, and systems pivotal in strategic planning and goal setting towards operational performance and excellence • Exceeding sales targets every year, earning and maintaining national status of Top-Performing VP. Consistently generating average 5% YoY growth across 19 modalities in a market averaging -2.58%. • Negotiate multi-year, $100M+ strategic partnerships with integrated delivery system executives by illustrating operational and financial improvements and leveraging alternative risk-sharing models around aggressive KPIs to deliver on the Quadruple AIM • Establish and drive achievement of quarterly goals and action plans in collaboration with leadership teams responsible for direct guidance and coaching of field sales, product support, and customer service functions • Create a career-defining environment, built on collaboration and aligned in culture where professional visions are synonymous with personal values • Establish efficient, clearly defined operating rhythms to measure and evaluate progress against organizational goals and ensure communication of performance expectations and accountability for results
PhilipsPatient Care & Clinical Informatics Senior Account Manager
Jan. 2012 - Jul. 2017Built high value portfolio of client accounts and managed full sales cycle including sales presentations, contract negotiation, and relationship management with high attention to service quality, retention, and continuous growth opportunities • Ranked in the Top 4% nationally among 120 peers. Consistently achieved YoY growth and top percentile ranking with a 284% attainment in 2016 and 159% in 2015 • Converted $300MM+ in competitive accounts through proactive research, targeted relationship building, and promotion of product and service benefits customized to individual customer needs • Cultivated and leveraged a network of productive working relationships with key business influencers and executive suites to drive product visibility and positioning across diverse market sectors and industry functions
PhilipsPatient Care Sales Specialist
Jul. 2008 - Jan. 2012Led and supported sales campaign objectives with market research, strategy development, lead generation, and new account development. Prospected and transitioned potential customer contacts into sales through cold call proficiency, industry networking, and relationship building strategies. • Achieved 198% of $30MM annual target in sales of multiple complex products across 4 states. Top-ranked nationally among 47 peers across 3 product lines • Pursued and won $3MM+ in competitive accounts across 2 different business lines and market segments • Grew account and overall business value by high attainment and retention of customers through an emphasis in attention to the comprehensive customer experience, service quality, and product satisfaction
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