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Work Background
AtosJunior Tooling Engineer
Feb. 2021 - Apr. 2022PolandNetwork Monitoring and Automation, Using Monitoring solutions based on Nagios Core, utilizing tools including TrueSight Server Automation and several in-house tools to help manage a network massive in size.
HelikonEnglish Language Teacher
Oct. 2011 - Jun. 2018Bydgoszcz Area, Poland• Conduct English classes aimed at improving the grammar, vocabulary, pronunciation, accuracy and fluency of students ranging from ten years of age to adults possessing all levels of English language experience, within the context of every-day, business and exam focused curriculums. • Plan, create and implement forty-five to ninety-minute English lessons for one-on-one students as well as classes as large as twelve people. • Track the progress and areas for improvement for all students under my supervision in order to plan classes aimed at addressing each student's individual needs.
International House BydgoszczEnglish Language Teacher
Oct. 2010 - Jun. 2011Bydgoszcz Area, Poland• Taught English to adults in both groups and one-to-ones in both academic and business setting with learners possessing various levels of proficiency.
• Utilized my previous technical experience, customer service skills and my CELTA training to devise and present engaging, interesting and thought provoking lessons.
CablevisionAdvanced Support Representative
Jun. 2007 - Jul. 2009Bronx, New York• Provided 1st and 2nd tier troubleshooting support for issues with interactive cable, high definition service, and cable cards in a fast paced call center environment.
• Managed all aspects help desk duties and account maintenance including dispatching service visits, correcting billing issues, applying credit for service interruptions and providing customer with accurate information regarding company products and services.
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