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Work Background
BrightlyContent + Program Marketer
May. 2024Remote
JJELLYFISHGo-to-Market Senior Associate II
Jun. 2023 - May. 2024RemoteWork with early-stage startups to design and validate a sales process by sourcing customer discovery meetings with potential buyers ranging from C-Suites to managers through personalized cold email campaigns. Develop & present in-depth, data-backed analysis during each engagement to inform attraction messaging, ICP considerations, market assumptions, and top-of-funnel validation/invalidation to pressure test which go-to-market strategies will be most successful.
JJELLYFISHGo-To-Market Senior Associate
Aug. 2022 - Jun. 2023Remote
JJELLYFISHGo-To-Market Associate
Jan. 2022 - Aug. 2022Remote
Happy MoneySenior Goal Realignment Specialist
Jan. 2021 - Jan. 2022RemoteManaging member expectations of realistic assistance and repayment plans through customer service and de-escalation. Working with approximately 40 members’ sensitive financial and personal information per day while auditing loss mitigation practices to ensure accurate credit reporting timely completion of assistance programs.
Key Accomplishments:
• Create an audit process to improve credit reporting accuracy
• Streamline phone training and functions to ensure full completion of daily duties by the whole team
• Implement procedures for easier and faster response daily process questions from junior representatives
Happy MoneyGoal Realignment Specialist
Apr. 2020 - Jan. 2021Remote
Happy MoneyMember Experience Agent
Apr. 2019 - Apr. 2020Tustin, California, United States
Captain Dave's Dolphin and Whale Watching SafariDirector of Education and Community Outreach
Apr. 2017 - Apr. 2019Dana Point, CACreated a customizable curriculum for visiting groups that included whale watching, beach clean-ups, and action plans for day-to-day sustainability initiatives at home, work, or school. Increased client and employee awareness of local flora and fauna through deliberate training and education while helping new employees learn daily processes. Key Accomplishments:
• Developed customizable curriculum and team building activities for visiting groups • Increased school visits and engagement
• Improved community engagement and understanding by attending local festivals, visiting schools and hotels, and direct email marketing
Wedgewood Weddings & EventsCatering Manager
Oct. 2016 - Mar. 2017Aliso Viejo, California, United StatesKey Responsibilities:
• Met or exceeded weekly, monthly, and quarterly sales goals
• Managed staff of up to 20 before, during, and after events ranging in size from 5 people to 250 people
• Increased our vendor list and their bookings for our events through social media and email outreach
Captain Dave's Dolphin and Whale Watching SafariBoat Crew & Wildlife Photographer
Jun. 2016 - Jan. 2019Dana Point, California, United States
Captain Dave's Dolphin and Whale Watching SafariDolphin Deck Sales Assocaite
Apr. 2015 - Oct. 2016Dana Point, California, United States
Messiah Lutheran ChurchYouth Ministries Intern
May. 2014 - Sep. 2014Yorba Linda, California, United States• Develop two-three weekly lessons & presentations
• Coordinate volunteer opportunities for middle school students
• Plan day camps, sleep away camps, and extracurricular activities
• Maintain personal relationships with students & parents
Mary Baldwin CollegeStudent Worker
May. 2013 - Aug. 2013Staunton, VAMy main job was to give tours to prospective students, faculty, or staff members. When I was not giving tours, I did regular office work such as data entry, answering phones, testing new data entry procedures, and making sure the databases were up to date. I ran errands around campus, made coffee, cleaned up storage rooms, and helped organize student visits and orientations.
Self-EmployedWriter
Aug. 2011Remote- PBC Guru - Review selected books within a specified timeline and create a 10 week guided reading course based on the material
- Create and consolidate content based on client preference with projects ranging from website updates, social media posts, resumes, cover letters, and blog posts
- Final-round edits for self-published Adventures with Adoptable Dogs by Rachael Rodgers (2020)
Mary Baldwin CollegePeer Mentor/Tutor
Apr. 2011 - May. 2014staunton, vaAs a peer mentor, I work with incoming freshman to teach them study skills, reading skills, note-taking skills and test taking skills. I also tutor students who are struggling in one specific class. The job requires a great deal of patience and organization.
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