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Work Background
Smith+NephewDigital Programme Manager (Contract)
May. 2022 - Mar. 2025• Led Agile/Scrum activities to ensure effective project execution.
• Supported business on Sitecore CMS implementation for content strategy alignment.
• Developed training materials for seamless adoption across teams.
• Identified and mitigated project risks for smooth delivery.
Reimagine DigitalPartner
Sep. 2021 - Dec. 2022London, England, United Kingdom✔️ 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴: Advised clients on digital transformation strategies, helping businesses leverage technology for growth and efficiency.
✔️ 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Led end-to-end execution of digital initiatives, ensuring successful implementation across multiple industries.
✔️ 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 & 𝗖𝗹𝗶𝗲𝗻𝘁 𝗘𝗻𝗴𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Maintained strong relationships with key stakeholders, aligning digital strategies with business objectives.
✔️ 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Identified opportunities to improve digital workflows, enhancing system integration and operational performance.
The BIO AgencySenior Project Manager
Jun. 2021 - Apr. 2023London, England, United Kingdom✔️ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Led three major digital transformation projects across commercial rentals, healthcare, and telecoms, driving innovation and operational improvements.
✔️ 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻 & 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁: Maintained clear communication with C-suite stakeholders to ensure strategic alignment and project success.
✔️ 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗠𝗶𝗴𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Managed large-scale content migration from EPiServer to Sitecore, optimising implementation and system integration.
✔️ 𝗔𝗴𝗶𝗹𝗲 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻: Enhanced Agile workflows, reducing bottlenecks, improving transparency, and increasing project efficiency.
NS Consulting LTDDirector
May. 2021London, England, United Kingdom✔️ Providing Agile consulting and digital programme management services to clients across various industries.
✔️ Supporting businesses in Agile transformation, implementing Scrum, SAFe, and Kanban frameworks for improved efficiency.
✔️ Advising organisations on digital strategy, product development, and technology implementation to drive innovation.
✔️ Managing globally distributed teams, ensuring seamless collaboration between onshore and offshore resources.
✔️ Clients include The BIO Agency, Redant, Smith & Nephew, and BP.
Brilliant Basics is now WONGDOODYSenior Project Manager
Oct. 2017 - Jun. 2021London, United Kingdom✔️ 𝗔𝗴𝗶𝗹𝗲 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Led Agile teams in delivering digital solutions across financial services, healthcare, and oil & gas sectors globally.
✔️ 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝘃𝗲 𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 𝗔𝗹𝗶𝗴𝗻𝗺𝗲𝗻𝘁: Partnered with senior executives to align digital strategies with long-term business and technology goals.
✔️ 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗿𝗼𝘄𝘁𝗵 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Developed a £1M+ revenue-generating customer experience strategy, enhancing engagement and retention.
✔️ 𝗔𝗴𝗶𝗹𝗲 𝗖𝗼𝗮𝗰𝗵𝗶𝗻𝗴 & 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻: Mentored junior project managers and improved Agile adoption strategies to drive collaboration and efficiency.
Money Advice ServiceCustomer Delivery Project Manager
Jan. 2014 - Sep. 2017London, United Kingdom✔️ 𝗚𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗲 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: Led a financial capability programme, reaching thousands of users across multiple platforms.
✔️ 𝗕𝘂𝗱𝗴𝗲𝘁 & 𝗙𝗶𝗻𝗮𝗻𝗰𝗶𝗮𝗹 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Oversaw project budgets of £3M–£5M, ensuring cost efficiency and strategic financial planning.
✔️ 𝗣𝗿𝗼𝗰𝘂𝗿𝗲𝗺𝗲𝗻𝘁 & 𝗩𝗲𝗻𝗱𝗼𝗿 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed procurement processes, securing vendors that met operational and financial standards.
✔️ 𝗚𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 & 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Provided risk, budget, and project status reports to governance boards while managing a team of 15 colleagues and external suppliers.
FlixmediaBrand Project Manager
Oct. 2012 - Nov. 2013London, United Kingdom✔️ 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗔𝘀𝘀𝗲𝘁 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 & 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻: Led the creation of 3D and VR solutions for global brands across multiple industries.
✔️ 𝗔𝗴𝗶𝗹𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗢𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻: Implemented Agile methodologies to improve workflows, reduce delivery timelines, and enhance efficiency.
✔️ 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 & 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗖𝗼𝗻𝘁𝗿𝗼𝗹: Strengthened client partnerships, expanded service offerings, and ensured brand consistency through robust quality control measures.
BSkyBProject manager
Mar. 2006 - Oct. 2012London, United Kingdom✔️ 𝗕𝗿𝗼𝗮𝗱𝗯𝗮𝗻𝗱 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻 𝗟𝗮𝘂𝗻𝗰𝗵 & 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Led the rollout of a next-generation broadband solution, managing cross-functional teams and ensuring seamless execution.
✔️ 𝗗𝗶𝘃𝗲𝗿𝘀𝗶𝘁𝘆 & 𝗜𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴: Designed and delivered dignity and diversity training for all employees, fostering an inclusive workplace culture.
✔️ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed budgets and timelines while integrating real-time feedback to enhance service development and customer satisfaction.
St Christopher's Inc.Project Lead
Jan. 2003 - Oct. 2005Dobbs Ferry, New York✔️ 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 & 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆: Led initiatives to enhance service delivery standards, streamlining operations and optimising response times.
✔️ 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 𝗢𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻 & 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻: Implemented new processes to improve efficiency, ensuring faster and more effective service execution.
Virgin Atlantic AirwaysProject Manager - Route Network
Sep. 2001 - Dec. 2002London, United Kingdom✔️ 𝗔𝗶𝗿𝗹𝗶𝗻𝗲 𝗥𝗼𝘂𝘁𝗲 𝗣𝗹𝗮𝗻𝗻𝗶𝗻𝗴 & 𝗢𝗽𝘁𝗶𝗺𝗶𝘀𝗮𝘁𝗶𝗼𝗻: Supported the planning and enhancement of airline route networks, improving operational efficiency and performance.
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