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Work Background
Radiant SecurityAccuracy Engineer
Jun. 2024• Analyzed and escalated AI-generated security alerts for Radiant Security, ensuring timely response and resolution.
• Reviewed metrics and proposed enhancements for the Radiant Security tool to improve efficiency.
• Collaborated with team members to troubleshoot security alerts and ensure system integrity.
SinqiaSenior Information Security Analyst
Aug. 2022 - Jun. 2024São Paulo, BrasilI was responsible for improving the cybersecurity posture of the organization through various activities, including: • Implementation and administration of Akamai WAF to enhance the security of public URLs. • Creation and administration of scans using Tenable IO. • Implementation and administration of advanced micro-segmentation solutions, using Akamai GuardiCore to enhance network security. • Management and configuration of EDR platforms such as CrowdStrike and Microsoft Defender to ensure effective detection and response to potential cyber threats. • Detailed analysis and swift responses to security incidents, ensuring damage minimization and continuous system protection. • Continuous monitoring of robust security processes, ensuring compliance and ongoing protection of company assets.
LocawebComputer Security Incident Responder (CSIRT)
Aug. 2021 - Aug. 2022São Paulo, São Paulo, Brasil• Performed Incident Response for critical incidents identified and escalated by SOC analysts, ensuring immediate and effective mitigation of cybersecurity threats. • Completed the implementation of advanced security solutions, such as Guardicore, EDRs, among others, to strengthen the protection of the company's assets. • Created new security processes aligned with industry best practices, ensuring compliance and the continued effectiveness of security protocols. • Conducted proofs of concept (PoCs) to evaluate and implement innovative security solutions, aiming to improve the organization's defensive posture.
LocawebSecurity Operations Center Analyst (SOC)
Dec. 2020 - Aug. 2021São Paulo, Brasil• Analyzed an averaged of 25 tickets/day, handling triage, analysis, and escalation of security incidents. • Also did Intelligent tracking, collection and storage of evidence related to security incidents for forensic investigation purposes. • Created automations using Shell Scripting to improve operational efficiency and incident response.
CMA MercadosSystem Administrator
Apr. 2019 - Jun. 2020São Paulo e Região, Brasil• I Configured Zabbix platform for proactive environment monitoring, providing quick and effective responses to avaliavility incidents. • I Implemented Shell scripts (bash) to automate tasks, resulting in significant operational efficiency and time reduction. • I also created and maintained detailed technical documentation, ensuring clarity and transparency in operational procedures.
LocawebSupport Analyst II
Feb. 2018 - Apr. 2019São Paulo e Região, BrasilResponsible for customer support to developers in digital agencies through ticketing systems and phone. • Analyzed many customer-reported issues, and offered guidance on product usage. • Helped web hosting customers to configure DNS zone settings, set up linux and windows servers and apply specific configurations related to the service offered. • Helped customers to configure POP/IMAP e-mail settings, evaluate sending and receiving email logs.
LocawebSupport Analyst I
Nov. 2016 - Feb. 2018São Paulo, São PauloCustomer support via phone • Helped many endusers to configure POP/IMAP e-mail settings and configure and assist on products doubts. • Assisted many customers how to use Locaweb`s web hosting and mail hosting panel. Additionally, responsible for opening support tickets with initial technical analyses (collecting mail logs from servers and testing aspects of infrastructure like port communications and other tests) for N2/N3 teams proceed with other analysis.
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