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Work Background
CitiAVP / Assistant Company Secretary
Sep. 2023Belfast, Northern Ireland, United Kingdom
Almac GroupProject Coordinator Clinical Services
Nov. 2019 - Nov. 2023Portadown, Northern Ireland, United KingdomIn my role as Project Coordinator at Almac I am involved with the management of the Production side if Clinical Trial Packaging from start to finish. This includes, scheduling packaging operations, ensuring to keep to customer agreed timelines and being responsible for the day-to-day management of Clinical Services Customers. I also am tasked with production of Clinical Trial Packaging Specifications required to co-ordinate Packaging operations. my other tasks include leasing with customers, dealing with any queries and change requests and schedule management.
Tata Steel Processing And Distribution Ltd.Document Controller
Apr. 2017 - Nov. 2019Swansea, United Kingdom• In my capacity of Document Controller of a number of Power Plant Improvement Projects I carry out the following roles:
o Implementation of document control processes and procedures
o Development and maintenance of management systems for documents, TQs and Process Safety Actions. Use of SharePoint and Excel.
o Liaising with Project Managers and Project Engineers to ensure all relevant documentation is accessible, accurate and up-to-date.
o Budget tracking with use of SAP and Excel.
o Management of Change Notice register and Variation orders.
o Processing incoming and outgoing correspondence through transmittal system.
o Use of SAP to place all necessary orders and create requisitions for the Projects including external services, stationary and PPE. Facilitating order payment through SES process on SAP.
o Taking, preparing and distributing minutes for project meetings.
Northern Ireland Civil ServiceAdministrative Officer
Mar. 2014 - Mar. 2017Belfast, United Kingdom• Roles included- o customer service with regards to incoming and outgoing communication and accuracy of system work. Working in a paperless office, advanced use of software such as Office, Siebel, SharePoint and Oracle.
o Arrears management- working with finance and providing financial breakdowns, client negotiation, processing customer changes, use of enforcement processes, and scheduling and collecting payments.
o Working in task oriented teams with minimal case ownership liaising with senior members of staff and other Government agencies with a focus on data protection, task efficiency and working to deadlines. and case assurance, ensuring all cases are up-to-date and accurate. o Team Leader experience- consolidation and training of new staff. Through a number of temporary promotions, I have assumed the role of Team Leader and was responsible for people and work management, priority work allocation, approval of work tasks and carrying out checks on work product.
Paul O'Brien SolarData Manager
Nov. 2013 - Mar. 2014Northern Ireland• Roles included- preparing installation portfolios for investor sale, ensuring all necessary documents are matching and compliant with the investors' requirements. Use of a number of computer systems including Office Programs, Dropbox, SharePoint and a CRM system. • Attending meetings with the Managing Director, Operations Manager and department heads; taking and preparing minutes of meetings.
• Re-organising the office system for work management due to a large backlog of portfolios which needed to be put forward for sale. This included the introduction of Dropbox, shared folders and a change to the filing system and processes used for maintenance and management of portfolios. • Ensuring installations were compliant with all legal requirements including having a lease, applying for building consent from the lender if necessary and from the local Council building control department. • Organising building inspections both before and after installations. Producing installation certificates and ensuring each installation was registered with Ofgem. • Completion of a tender application for a solar installation contract with the Northern Ireland Housing Executive by liaising with all the department heads of the company, gathering relevant information such as installation plans and specifications, finance and costs and health and safety policies and procedures.
Capita HR SolutionsAdministrative Assistant
Jun. 2013 - Nov. 2013* I worked for Capita HR Resourcing, for the BBC. It was a fairly basic role which entailed the use of CRM and SAP systems to process vast amounts of payments for freelance workers and dealing with payment queries by phone and by email. * I also processed new freelance contracts and processed leavers. It was important to keep updating and maintaining databases on our HR system and ensuring DPA rules were followed and adhered to.
Next Group PLCAdministrative Assistant
Mar. 2013 - Jun. 2013Craigavon, Northern Ireland•In this role I worked in the cash office and was responsible for counting till floats, banking and lodging cash and investigating and reporting on any overs and shorts discrepancies in the tills. •I also provided an internal audit function, checking receipts and expenses and of the day-to-day till work in weekly and monthly basis. These checks were reported to the Store Manager and were kept as records for our external audit. On arrival our office had received a failed external audit and in my last week of working there the office was audited again and received a passing score of over 90%. •I acted as an assistant to the management, including the day-to-day running of the office, booking travel and diary management. Other roles carried out by myself included processing transferred stock including faulty and returned stock, stationary orders, I also dealt with recruitment and personnel files including advertising vacancies, inducting new starts and dealing with contracts.
Telefónica UKPart-Time Sales Assistant
May. 2012 - Mar. 2013Northern Ireland* This role entailed having a high level of knowledge regarding technologies, phone specifications and unique selling points of the phones and other products we had on sale. This enabled me to provide excellent customer service when making sales and providing customers with what was right for them. This role included the use of computer systems and databases, dealing with money, booking in and sending out repairs and general maintenance of the store.
JJB SportsSales Assistant
Jan. 2007 - Sep. 2011Craigavon* My main function in this role was customer service, largely with regards to the sale of footwear and related products. I was also responsible for visual merchandising and maintenance of the footwear department and after a year of working there was responsible for training new staff members.
Planters Bar and RestaurantWaittress
Oct. 2006 - Jan. 2007WaringstownI worked as both a part-time waitress and as part-time bar staff. My duties included taking orders, waiting on tables and serving and preparing drinks.
My term of employment here covered the Christmas period, when we were extremely busy and could be serving tables of up to fifty customers while also serving a busy bar area.
My duties also included the handling of money and dealing with customers
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