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Work Background
Hapa HowiesOwner
Apr. 2019Portland, Oregon Metropolitan AreaSuccessfully created catering and mobile food business. Designed logo, created robust menu, successfully obtained all state and county licenses. Opened 3 locations in 2 years and expanded catering clients to include HP Corvallis Campus, Lewis and Clarke College, and Food Works. Managed a wide range of responsibilities, including: Managing employees including hiring, training, scheduling, and monitoring performance
Maintaining relationships with suppliers for food, supplies, equipment, and other items needed for the business
Coordinating with other businesses to schedule events where the food truck will be present
Managing the finances of the business by tracking expenses and making sure that bills are paid on time
Inspecting the condition of equipment such as trucks and trailers to ensure that they are safe and in good working order
Creating a menu of dishes that are appealing to customers’ tastes and preferences
Maintaining a clean and safe environment at all times in the food truck or at specific events where the truck is present
Developing social media marketing campaigns and advertising to promote the business
AutoBidMaster, LLCChief Of Staff
Feb. 2017 - Feb. 2020
AutoBidMasterDirector Of Operations
Jan. 2017 - Feb. 2018Portland, Oregon AreaTransformed business processes and operations. Created and managed opportunity pipeline. Point person for resource management and project accountability. Implemented and optimized monthly reporting of metrics. ¬ Worked with sales and Professional Services teams involved in proposing, selling and forecasting new business. Coordinated monthly reviews to ensure efficient execution ¬ Maximized available capacity to staff customer engagements. Worked closely with managers, helping them assess staffing needs across all engagements, based on each project’s requirements. Maintained skills matrix and related reporting.
¬ Ensured complete and accurate consistent with the contract statement of work for all projects. Drive timely entry of billable time and expenses across the team. Collaborated with managers and the sales teams to track and report all key performance indicators against annual, quarterly and monthly goals.
¬ Oversaw new hire on-boarding/training; track all new hires and ensure they have a great on-boarding experience. Maintain on-boarding documents and training plans to help all new hires become productive on customer assignments as soon as they’ve completed their onboarding.
Red Light ManagementEA/PA (6-month contract))
Jan. 2016 - Jul. 2016Greater Seattle Area¬ Served as handler and PA for Grammy nominated artist, duties included diary management and schedule coordination. Displayed proficiency in project management of new record and production of collaborated works between Principal and other Artists.
¬ Handled travel arrangements for team of 24 over variety of states, cities and venues. Coordinated plans for production of new record. Responsible for managing and proofreading contracts, overseeing all work orders and managing high volume of internal projects.
Wimmer SolutionsEA/ PA to CEO (10-month contract)
Apr. 2015 - Jan. 2016Greater Seattle AreaSupported CEO via executive responsibilities as well as personal. Assisted CEO in strategically and operationally, driving growth and profitability through successful completion of projects. Created seamless integration of personal and business activities, while strategizing on the CEO’s next direction/initiatives. Managed additional duties such as compiling reports, organizing communication on behalf of CEO, coordinating calendars, managing travel while balancing new priorities. ¬ Served as critical right hand support for CEO, as personal assistant, executive assistant and estate manager. Scheduled all meetings, managed database administration, spreadsheet creation, and expense/P.O. tracking.
¬ Oversaw day to day operations within household. Ensured all staffing levels to meet or exceed CEO needs. Overseeing and directing assigned projects to ensure work is being done to CEO’s standards. ¬ Managed both personal and business calendars using Outlook, coded meetings based on importance, location and time block. Secured contractors and vendors for major projects, oversaw planning and execution of home improvements and installations.
Summit Real EstateExecutive Assistant (9-month contract)
May. 2013 - Jan. 2014Clackamas, Oregon♣ Served in administrative support roles for corporate clients in real estate. Generated database of properties that were compatible with client's needs and financial resources. ♣ Wrote contract documents, agreements and closing statements. ♣ Created and maintained a large client base by meeting needs and providing exceptional customer service. Completed daily, weekly and monthly reports for corporate headquarters.
o Software- Excel, Yardi, Back Office (QuickBooks)
Private Residence Personal/ Executive Assistant (1-year contract)
Apr. 2013 - Apr. 2015Hollywood, California / Naples, FLWorked as right hand to West Hollywood socialite and actor. Oversaw management of principal’s business, worked closely with investors and holdings company to ensure the smooth running of the business and success of sales. Performed administrative and project management tasks; working closely with both domestic and business staff. Coordinated inventory management, calendar management and travel. ¬ C reated expense reports using Microsoft Excel spreadsheets. Managed and processed payroll for sales team and office support. Oversaw completion of work orders, tracked and executed P.O.’s, proofed SOW’s.
¬ Maintained business inventory and implemented a new program to monitor all transactions between employees and warehouse. Drafted print and web documents, updated websites and compiled reports for use in meetings and presentations.
¬ Implemented integral HR policies, Salesforce and use of Could database.
Northwest Behavioral HealthcareTherapeutic Group Leader | Adolescent Counselor
May. 2011 - May. 2013Gladstone, OR♣ Interviewed and assessed 50 clients each week. ♣ Created treatment plans and weekly progress notes for each client assigned to caseload. Completed documentation for all clients attending group sessions. ♣ Managed new and ongoing courses, implemented improvements and changes for efficiency and success.
Benton County Parole and ProbationCase Monitor/ Course Instructor
Sep. 2008 - Jan. 2009Corvallis, OR♣ Monitored client behavior to prevent future offences, eluding treatment and other non-compliant activities. Counseled clients on day-to-day issues with life skills. ♣ Continually monitored dormitories for inappropriate activity. ♣ Wrote daily reports that included recommendations for further treatment strategies and diagnostic efforts. Established and communicated clear objectives for all lessons, units and projects to both clients and parole officers. Offered full time position after internship, encouraged to enroll in Police Academy.
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