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Work Background
Academic Skills Development Program Instructor
MES, IncAcademic Skills Development Program Instructor
May. 2023 - Feb. 2025In this role, I instruct initial entry trainees of the U.S. Army in various subjects in order to enhance and grow their current AFCT/ASVAB scores. This enables these trainees to acquire different MOS's and opportunities within the U. S. Army.
Long Term Substitute Teacher
Department of Defense Education Activity (DoDEA)Long Term Substitute Teacher
Aug. 2021 - May. 2023Fort Benning, Georgia, United States
Educator
Harnett County SchoolsEducator
Aug. 2016 - Nov. 2020History Educator History Club Sponsor Resident Holocaust Educator
Operational Training Specialist
US ArmyOperational Training Specialist
Oct. 2012 - Jul. 2016Fort Bragg, North Carolina AreaResponsible for various training of 40 personnel in for voter assistance and air traffic control operations while handling equipment valued more than $4M • Directed the instruction efforts of personnel for Tactical Air Information Systems (ATC) • Created training materials to enhance the efficient and effective training for future personnel in which is still in use today • Advised teams and other staff members about the guidance of overcoming training weaknesses and implementing strategies to enhance performance metrics • Collaborated with small and large groups on both staff and student levels; planned, organized, and implemented objectives • Created and implemented plans for critical thinkers while using real world applications to strengthen the individuals personal growth structure • Tracked and monitored progress and implemented the necessary intervention or enrichment to drive results of organizational success by 10%
Air Traffic Control Operator
US ArmyAir Traffic Control Operator
Oct. 2012 - Jul. 2016Fort Bragg, North Carolina AreaSupervised and provided Air Traffic Control services, to include flight following using visual flight rules, instrument flight rules and special visual flight rules at Air Traffic Control Facilities; responsible for tracking planes and giving them landing and takeoff instructions • Processed flight plan data; formulated and issued Air Traffic Control clearances, advisories and control information • Maintained 45-60 logs, records, files and tape recordings of voice communications daily; interpreted and relayed notice to personnel information • Briefed shift personnel on runway utilization, airfield conditions and weather / ground activities • Provided non-radar approach control, ground-controlled approach, enroute flight following and tower services • Analyzed air traffic to identify and resolve potential conflicts; controlled airborne and ground traffic on and in the vicinity of the airport • Trained 6 junior personnel on Tactical Airspace Integration System for Air Coordination and Deconfliction • Managed a total of 400 hours of aircraft movements; resulted in zero incidents • Created over 20 networks systems; resulted in an increase of communication between various departments; linked multiple units and servers together
Customer Service Representative
Cavalier Golf & Yacht ClubCustomer Service Representative
Apr. 2008 - May. 2010Virginia Beach, Virginia AreaResponsible for exceeding customer service goals to enhance customer retention through the implementation of various strategies • Strengthened the organization through 100% accurate records management functions including electronic files, transactions for assigned computer network systems while retaining a broad knowledge of state agency procedures • Directed customer service issues, organizational performance measures and profitability goals to ensure the highest success rate • Effectively and efficiently communicated while using interpersonal skills to represent the organization in the highest regard for the company and their customers
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