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Work Background
Visual Information Specialist
U.S. Department of Housing and Urban DevelopmentVisual Information Specialist
Oct. 2015Graphic artist
Administrative Specialist
US Department of Homeland SecurityAdministrative Specialist
Dec. 2012 - Oct. 2015Washington, DC- Support the Industrial Control Systems Cyber Emergency Response Team (ICS-CERT) Director and Deputy Director. - Complete administrative and programmatic activities’ including but not limited to travel authorizations, event planner management, program documentation management and team meeting coordination. - As the personal liaison officer for program officials, meet or talk with a substantial number of individuals in order to determine the nature of the request or visit and arrange for the preparation of briefing materials, talking points and executive summaries for review by the official. - Maintain overall control of a manager's schedule. - Develop and provide administrative training, resource materials, operating manuals, and standard operating procedures to subordinate organizations. - Provide guidance and assistance to subordinate organizations by answering questions related to administrative procedures. - Creating and maintaining 508 compliant Microsoft Office and Adobe PDF documents on the ICS-CERT website.
Communications/Activities Director
Country Club of FairfaxCommunications/Activities Director
Mar. 2011 - Nov. 2012Country Club of Fairfax-Provide management and oversight of internal and external communications through the use of various printed and digital mediums. --Designed, copy-edit, produce and disseminated communication material to include recurring and ad-hoc newsletters, mass email distributions, corporate directories, poster advertisements, fliers, hand-outs, and brochures. --Used business process reengineering to analyze and correct deficiencies in corporate mass communication efforts and overhauled standard communication methodologies, saving the organization money and man hours in previously unsuccessful efforts -As the Webmaster for the club, provided management and oversight of all web enabled communication services. --Provided web content management training to all Department Heads and staff after developing a new strategic communication program which included real time management of information sharing by the Club Departments. -Plan, budget, and execute event and activities program for the organization. --Event planning consisted of understanding audience/clientele and designing age and event appropriate activities to support a multi-generational customer base. This included (but was not limited to) booking of live music entertainment, petting zoo(s), carnival services, casino and gaming services, and coordination of food and beverage services. -Advisor to the Board of Directors and the Activities Committee Chair on all matters relating to corporate communications and events / activities / entertainment programs.
Marketing Director/Graphic Artist
United States Department of DefenseMarketing Director/Graphic Artist
Feb. 2008 - Jul. 2010NSA Naples, Italy-Supervise 4 Non-Appropriate Fund personnel and 5 foreign national employees. -Responsible for planning, directing, initiating, designing and implementing a comprehensive marketing program for MWR. This included over 20 internal MWR Departments and over 90 Command sponsored Private Organizations and Special Interest Groups. --Developed and implemented strategic communication program and marketing plans for all MWR Departments. --Through creative and innovative marketing/advertising campaigns using oral, written and graphical communications, provided a suite of printed and digital products to provide external awareness of programs available through the organization --Managed multiple marketing offices and remote staff. -Plan, budget, and execute financial management program for the work center. --Worked closely with internal operating executives and Business Operations staff to meet all current and future marketing and advertising needs. --Aligned funding and budgetary plans. -Provided Contract oversight and vendor relations in support of organizational marketing and advertising initiatives. --Negotiated pricing and product delivery schedules. -Managed corporate sponsorship program with external international community; focusing on generating revenue and in-kind service agreements for Command Units and sponsored organizations. -Act as MWR liaison between US Naval Forces Command, senior ranking government officials, visiting dignitaries, visiting celebrities, political representatives, and local community (both internal and international). -Senior Graphics Designer --Design, create, edit, graphical art work (using Adobe Creative Suite applications) in the producing of marketing and advertising materials. -Department Webmaster --Provided web content management training to all Department Heads and staff after developing and provided governance and oversight in support of Commander Naval Installation Command (CNIC) consolidated web management initiatives.
Executive Assistant to the Base Commander
United States Department of DefenseExecutive Assistant to the Base Commander
Jun. 2006 - Feb. 2008NSA Naples, Italy-Provided comprehensive administrative support for the Base Commanding Officer (CO) and Executive Officer (XO). --Maintained schedules for both CO and XO and coordinated all business appointments. Prioritized meetings and schedules based on impact to Mission or nature of requests, and coordinated additional resources (when required) to attend meetings --Provided travel management support for CO and XO on all official travel requirements. This included coordinating travel dates, notifying inbound organizations of visits, ensured security and clearance visit notifications, processing travel orders / itineraries / reservations / vouchers through the Defense Travel System (DTS) and coordinated funding support with Command and Regional financial management offices --Respond to all Requests for Information from internal and external Commands to include Regional Command (Commander Naval Installation Command (CNIC), Mission Command (Commander, Navy Europe – Commander Sixth Fleet (CNE-C6F), Combatant Commands (US European Command (EUCOM) and US Africa Command (USAFRICOM), Joint and NATO Forces, and all other military and civilian organizations in the greater Naples/Rome, Italy area. Through both oral and written communication, acted as liaison between Command Leadership and built partnerships with area Commands to ensure expeditious processing of information where required. --Prepare public comments, speeches, remarks and news releases for both the CO and XO. --Maintain and manage Records Management and Disposition program for the office. --Manage correspondence tracking of all inbound and outbound files, records, and correspondence. --Managed “Town Hall” customer satisfaction program by analyzing inbound comments and concerns, routing these to the appropriate Department or Subject Matter Expert (SME) and tracking the resolve of issues on behalf of the CO.
Communications Project Manager
United States Department of DefenseCommunications Project Manager
Jun. 1988 - Oct. 2002-Supervise over 70 military personnel, over 20 government civilians and over 20 foreign national employees. -As a Project Manager, was responsible to plan, execute, and finalize United States Air Force, US Navy, US Army, and Joint Service communication projects (classified and unclassified) around the globe. Additional responsibilities included but not limited to: --Translate business and functional requirements into technical specifications. --Define the project’s objectives and oversee quality control throughout its life cycle. --Define project scope, goals and deliverables. --Develop full-scale project plans and associated communications documents. --Effectively communicate project expectations. --Liaise with project stakeholders on a regular basis. --Draft and submit budget proposals. --Estimate the resources and participants needed to achieve project goals. --Set and continually manage project expectations. --Delegate tasks and responsibilities to appropriate personnel. Identify and resolve issues and conflicts within the project team and manage project dependencies and critical path. --Plan and schedule project timelines and milestones. --Track project milestones and deliverables. --Develop and deliver progress reports, proposals, requirements documentation,and presentations. --Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas. --Proactively manage changes in project scope. --Define project success criteria and disseminate them to involved parties throughout project life cycle. --Coach, mentor, motivate and supervise project team members and contractors,and influence them to take positive action and accountability for their assigned work. --Provide contract oversight. -Planned, budgeted, and executed financial management program for work centers assigned. This includes Program Objective Memorandum (POM) submissions and out year financial planning.
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