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Work Background
United States Army ReserveHuman Resources Specialist
Aug. 2022United States- Move to the main element of the unit to provide administrative support. With part-time support, readiness increases by 5%. - Updates personnel information in the Integrated Personnel and Pay System-Army (IPPSA), the Interactive Personnel Electronic Records Management System (Iperms), the Commander's Strength Management Module (CSMM), and the Enlisted Record Brief (ERB). - Maintaining actions for personnel, transfers,
Texas Department of Public SafetyCustomer Service Representative
Jul. 2021Baytown, Texas, United States- Updated account information with little to zero mistakes; maintain customer records - Ability to maintain zero complaints due to customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns - Makes and properly interprets National Driver Records (NDR), Problem Driver Pointer System (PDPS), Commercial Driver License Information System (CDLIS), SAVE (System Alien Verification and Entitlement), and other external system inquiries to determine applicants' eligibility
McDonald'sCrew Member
Jan. 2019 - May. 2021Baytown, Texas, United States- Providing training on each station within the store - Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies - Processed POS transactions, including checks, cash and credit purchases or refunds
Kohl'sSales Associate
Apr. 2018 - Feb. 2019
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