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Work Background
Zioncom (Hong Kong) Technology LimitedSenior Sales and Business Development Manager
Jan. 2024 - Mar. 2024Hong Kong SAR- Develop and execute strategic sales plans to achieve revenue targets and drive business growth.
- Identify and pursue new market opportunities, conduct market research, and analyze customer needs to create effective sales strategies.
- Build and maintain strong relationships with key clients, serving as a trusted advisor and ensuring their satisfaction and retention.
- Lead and motivate a sales team, providing guidance, training, and performance management to maximize their effectiveness.
- Collaborate with cross-functional teams, including marketing, product development, and operations, to align strategies and ensure seamless execution.
- Monitor sales performance, analyze data, and generate reports to assess sales effectiveness and identify areas for improvement.
- Stay updated on industry trends, market dynamics, and emerging technologies to position the company as a leader in the market.
- Manage pricing strategies, contract negotiations, and revenue optimization to ensure profitability and competitiveness.
- Drive business development efforts, identify potential clients, and establish partnerships to expand the customer base and revenue streams.
- Continuously seek feedback from customers, address their concerns, and provide tailored solutions to meet their needs.
- Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility and generate leads.
Marquistech limted HKSenior Business Development Manager
Jun. 2020 - Jul. 2023Hong Kong, Hong Kong SAR• Identify new business opportunities and develop strategic plans to expand the company's client base.
• Lead a team of Business Development Executives to achieve sales targets and objectives.
• Develop and maintain strong relationships with key clients and stakeholders.
• Conduct market research and analysis to identify trends and opportunities in the industry.
• Collaborate with cross-functional teams to develop innovative solutions and strategies.
• Negotiate contracts and agreements with potential clients and partners.
• Regularly monitor and evaluate the performance of business development activities.
• Develop and implement sales and marketing strategies to increase brand visibility and awareness.
• Provide regular updates and reports to the executive team on business development progress.
Key Achievements:
• Successfully generated over $10 million in new business revenue within the first year of joining the company.
• Negotiated and closed a strategic partnership with a major industry player, resulting in a 25% increase in market share.
• Implemented a lead generation program that increased the company's sales pipeline by 50%.
• Improved customer retention rate by 20% through the implementation of a customer loyalty program.
Sol networks limited hkSenior Business Development Manager
Feb. 2018 - Jun. 2020Hong Kong, Hong Kong SAR• Acquisition of new partnerships through multi-channel.
• Frequent negotiations with key affiliate partners.
• Resolving challenging requests from paying members.
• Leverage market and central team insights and develop winning strategies to drive and develop partner portfolio growth.
• Providing comprehensive consultancy, support, advice, and training on the use of system portals.
• Conduct performance analysis on regional accounts and formulate development strategies for new partner acquisitions.
• Travelled APAC region for new Agency Meetings, Trainings and New business Acquisitions .
• Monitor account activities to identify precise solutions.
• Development reporting and submission of development pipelines.
• Attract new partners through Job Portals, telephone, correspondence, and Skype. • Key Achievements:
• Spearheaded the launch of a product line, resulting in a 50% increase in sales within the first year.
• Identified and pursued new business opportunities, leading to a 55% expansion of the client base.
• Collaborated with cross-functional teams to develop innovative sales and marketing strategies.
Talent Field HkSenior Business Development Manager
Dec. 2016 - Feb. 2018Hong Kong, Hong Kong SAR• Actively involved in formulating business development and transformation strategies, based on
• throughout analysis of customer financial needs, internal business objectives and market conditions
• among the Southeast Asian countries in which we operate.
• Responsible for collating various data and analyzing MI, compiling business performance reports to identify development opportunities and resolutions for challenges.
• Work closely with different parties (both internal and external, where applicable) to ensure smooth implementation of various projects and/or campaigns supporting Southeast Asia entities, from planning, execution, to post-implementation assessment.
• Embrace and instill values within the team, guiding our working behaviors, practices, and decision-making aligning with the group direction for regional expansion. Key Achievements:
• Identified and pursued new business opportunities, leading to a 20% expansion of the client base.
• Collaborated with cross-functional teams to develop innovative sales and marketing strategies.
bigbasket.comCorporate Trainer
Oct. 2015 - Nov. 2016Hyderabad, Telangana, India• Developing Training Programs: Designing and implementing training programs that align with the organization's objectives and meet the needs of employees.
• Needs Assessment: Conducting assessments to identify training needs and gaps within the organization.
• Training Delivery: Delivering training sessions or coordinating with trainers to ensure effective delivery of training materials.
• Learning Management System Administration: Managing and maintaining the organization's learning management system (LMS) to track and monitor employee training.
• Training Material Development: Creating training materials such as manuals, presentations, videos, and e-learning modules.
• Budgeting and Cost Management: Developing and managing the training budget, including allocating resources and controlling costs.
• Performance Management: Collaborating with managers to identify performance gaps and design training interventions to address them.
• Collaboration and Stakeholder Management: Working closely with various departments, teams, and stakeholders to understand their training needs and provide appropriate solutions. Key Achievements:
• Started as Zonal Operations Manager and Got Promoted as Training Manager within 6 Months.
• Successfully revamped the onboarding process, reducing new employee ramp-up time by 20% and increasing the retention rate of new hires. • Played a key role in creating a culture of continuous learning
Yum Restaurants India Private Limited (Gurgaon)Home service Manager
Aug. 2013 - Oct. 2015Hyderabad, Telangana, India• Strategized as part of team; annual operating plan with constant review of metrics contributing to footprint growth from 40 to 1600 doors across KFC Hyderabad.
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery.
• Developing a deep understanding of projects to gain insights into the scope of service delivery.
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Analyzing third-party as well as internal processes, and creating strategies for service delivery optimization
• Lead a team to manage new product development campaign and product reformulation, including concept development, taste paneling, market research, product testing and production. • Responsible for developing proper food manual and feasible operation procedures to maintain and upgrade standards of all company products.
• As one of a key R&D role within the banner, he or she shall communicate with other markets in terms of product presentation and ideas sharing.
VUCHI MEDIA PRIVATE LIMITEDClient Services Manager
Oct. 2010 - Jun. 2013Hyderabad, Telangana, India• Serve as the main point of contact for assigned clients, ensuring their needs are understood and met effectively.
• Develop and maintain strong relationships with clients to foster loyalty and increase customer retention.
• Proactively identify opportunities to upsell additional services and products to clients, contributing to revenue growth.
• Collaborate with internal teams to ensure client expectations and timelines are met.
• Oversee the onboarding process for newly acquired clients, ensuring a smooth transition and successful implementation of services.
• Conduct regular account reviews to assess client satisfaction and identify opportunities for improvement.
• Streamline internal processes and develop best practices to enhance client service delivery.
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