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Work Background
Customer Service Representative
VASAYO-Sharing a LegacyCustomer Service Representative
Jan. 2023
Coach, Mentor, Speaker & Independent Beauty Consultant
Mary Kay CosmeticsCoach, Mentor, Speaker & Independent Beauty Consultant
Jan. 2022Greater Chicago AreaSales associate with extensive knowledge of the fashion and cosmetic industries. Energetic and outgoing with an innate drive to make sales quota, as well as to utilize analytical, creativity, imaginative, interpersonal, and leadership skills. Beauty Consultant for this well-established company. Conduct one-on-one client consultations to identify skin care needs and answer questions regarding product line. Perform facials and makeovers as well as conduct open houses and Mary Kay parties upon request. Managed all aspects of the business including inventory control, sales and marketing, product presentation, customer relations, and bookkeeping and tax preparation.
Creative Image Development Expert
My Aunt's ClosetCreative Image Development Expert
Aug. 2021With over 15 years of experience in the fashion, beauty, hair, and makeup industry, I have had the privilege of working on films, commercials, and TV shows, creating looks that captivate audiences. I understand that beauty and image go beyond appearances—it’s about how we feel and present ourselves, both in person and online. As an educator, I’ve traveled globally, partnering with renowned companies to teach professionals how to enhance their clients’ unique image. What truly drives me is helping women like you. Whether you're an entrepreneur building your digital brand, a busy professional refining your online presence, or simply seeking to feel more confident, I am passionate about empowering women to embrace their authentic selves. Through personalized guidance in skincare, makeup, and digital image strategies, I help you discover the confidence to show up as the best version of yourself every day. By blending industry expertise with a deep understanding of personal and digital style, I’m dedicated to helping you look and feel your best—whether you’re stepping in front of the camera, into your next meeting, or presenting yourself in the digital world.
Manager, Event Sales And Service
The Irish American Heritage CenterManager, Event Sales And Service
Mar. 2016 - Feb. 2020Chicago, Illinois, United StatesResponsible for profitably growth & administration of room rental & events, manage business & staff, generated revenue growth & ensured service excellence through rental of rooms & management of IAHC events & staff. Market the IAHC as a venue for specials events such as weddings, banquets, concerts, meetings, etc. Proactively prospects for new rental business. Solicit new & repeat clients through multiple channels such as social media, outside calls & telemarketing. Serves as liaison to & advocate for the IAHC with the community & corporate partners. Maintain active involvement in the surrounding community & in the weddings, meetings & venue space community. Attend various community & industry networking functions to promote the IAHC & generate sales leads. Identify and analyze competition. Respond promptly to all inquiries, communication w/in 24 hrs. Develops & maintains annual budget for rental operations including quarterly & annual event revenue targets. Meet & exceed event revenue goals through events sales actions for meeting space & promoting other events. Develops monthly, quarterly & annual sales plans & provides monthly sales activity reports to Executive Director. Maintain all sales records & reports tracing history of customers & prospects & create mailing lists for future promotion. Meet weekly with Executive Director & staff to discuss upcoming events, progress toward revenue targets & develop new business strategy. Works with customers & potential customers, to align the IAHC’s space, services & assets to meet the customer needs in a way that delights them & exceeds their expectations. Provides tours of event space throughout the IAHC. Prepares original proposals tailored to address the needs of & to impress the customer. Create event orders in VenueBooks to detail the event, floor plans, audio/visual & staffing needs & other customer requests. Works with caterers & vendors to meet the needs of customers ... (full description available upon request)
Consultant
Business Management Support Inc.Consultant
Jan. 2013 - Jan. 2015

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