Andrew Montano

Information Systems Architect @Sandia National Laboratories

United StatesLive ChatChat SupportHelp Desk SupportCustomer ServiceSecurity AnalystSystem ArchitectSolution IntegratorWeb DeveloperAndroid DeveloperTech SupportDevOpsSystem AnalystFrontend DeveloperBackend DeveloperIT

Over 10 years of experience in service desk and field IT support, domain administration, network administration, web development, and software development. I am very proficient with Windows, Windows Server, RHEL, and MacOS. I am very proficient in C# and Blazor, Python, Powershell, and Bash. Very comfortable in on-prem or cloud environments.

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Work Background

Information Systems Architect

Sandia National LaboratoriesInformation Systems Architect

Information Systems Technologist

Sandia National Laboratories Information Systems Technologist

Aug. 2019 - Nov. 2021Identify and resolve any/all IT related issues impacting the Director of SNL and the Associate Lab Directors. I also assist with various projects geared towards developing and maintaining improvements to ancillary IT services.

IS3 Executive Office Support Technician

The Kemtah Group, Inc.IS3 Executive Office Support Technician

Jul. 2015 - Aug. 2019Sandia National LaboratoriesIdentified and resolved any/all IT related issues impacting the Director of SNL and the Associate Lab Directors.

IS2 RAS Technician

The Kemtah Group, Inc.IS2 RAS Technician

Jun. 2015 - Jul. 2015Sandia National LaboratoriesResolved escalated IT incidents that could not be resolved at the first responder or intermediary levels. Also, supported first responders by means of proactive coaching and live troubleshooting advice.

IS1 First Responder Technician

The Kemtah Group, Inc.IS1 First Responder Technician

Aug. 2014 - Jun. 2015Sandia National LaboratoriesResolved IT incidents remotely upon first contact, providing expeditious and efficient break/fix solutions to a wide array of technical issues; escalating only when absolutely necessary.

PSC Banker

Bank of AmericaPSC Banker

May. 2011 - Nov. 2014Provided investment banking guidance, information and products across the spectrum of investment, credit, and deposit accounts. Assisted with every aspect of the banking relationship from online banking assistance to establishing and maintaining new accounts.

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