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Work Background
Omnia HoldingsHead of IT Architecture
Nov. 2024
MultiChoice GroupHead: Architecture & Innovations (act. Exec Head: Architecture)
Jul. 2018 - Jul. 2024Randburg, South AfricaAs Head of Department: Enterprise Architecture, I am tasked with: - Steering the enterprise architecture roadmap, ensuring its longevity and alignment with business strategy. - Advocating for a cohesive enterprise architecture vision and laying the groundwork for seamless business process execution. - Leading the design and governance of a robust enterprise architecture, fostering organizational adoption of architectural principles and best practices. - Driving collaborative technical development and integration with external partners, informed by industry trends and technological advancements. - Developing a region-specific business and technology architecture roadmap, particularly for the African market. - Providing strategic leadership and mentoring technical teams, while managing the interface between system architecture and solutions development. - Consulting on embedded software with third-party developers and spearheading group-wide collaboration programs with global pay-TV service providers. - Formulating the overall enterprise architecture strategy and executing a technology roadmap that translates business processes into technical capabilities. - Regularly refining technology models to support business objectives and leading governance efforts to ensure compliance. My role encompasses documenting these processes and guiding the organization through technological change.
MultiChoice - AfricaChief Enterprise Architect
Jun. 2016 - Jun. 2018Randburg Area, South Africa• Accountable for the overall enterprise architecture roadmap and sustainability thereof. • Drive & position a standardized vision for Enterprise Architecture • Establish a foundation for execution of Business Processes • Design, document, evangelize & govern an Enterprise Architecture that is viable, sustainable & is aligned to the Business Strategy • Responsible for leading & driving goal orientated collaboration & synchronization of all deep technical development & integration efforts with 3rd party partners • Analyse, incorporate & propose market trends, related industry trends & technology industries • Deliver a contextualized business & technology architecture road-map for Africa • Implement, document, promote & obtain adoption of architectural principles, processes & best practices • Provide strategic & architectural leadership to the organisation • Establish & maintain a formal enterprise architecture for software delivery • Promote & facilitate enterprise change & identify & manage associated risk • Guide & mentor technical resources • Manage activity between system architecture & solutions development • Technical consulting with 3rd party development partners in embedded software & associated systems • Compile a collaboration program across the group & with global pay-tv service providers • Collaborate with Enterprise Architecture team to establish overall Enterprise Architecture strategy, methodology & roadmap. • Definition & execution of technology roadmap & management strategy. • Translated business, process & information architectures in terms of technical capabilities • Define the to-be technology architecture based on business and technology drivers • Conduct regular reviews of the to-be technology models and modify as required to support the business and technology objectives. • Lead the technology governance activities required to ensure compliance with governance principles • Responsible to compile documentation relating to the above deliverables
MultiChoice GroupChief Enterprise Architect
Jun. 2016 - Jun. 2018Randburg Area, South Africa• Accountable for the overall enterprise architecture roadmap and sustainability thereof.
• Drive & position a standardized vision for Enterprise Architecture
• Establish a foundation for execution of Business Processes
• Design, document, evangelize & govern an Enterprise Architecture that is viable, sustainable & is aligned to the Business Strategy
• Responsible for leading & driving goal orientated collaboration & synchronization of all deep technical development & integration efforts with 3rd party partners
• Analyse, incorporate & propose market trends, related industry trends & technology industries
• Deliver a contextualized business & technology architecture road-map for Africa
• Implement, document, promote & obtain adoption of architectural principles, processes & best practices
• Provide strategic & architectural leadership to the organisation
• Establish & maintain a formal enterprise architecture for software delivery
• Promote & facilitate enterprise change & identify & manage associated risk
• Guide & mentor technical resources
• Manage activity between system architecture & solutions development
• Technical consulting with 3rd party development partners in embedded software & associated systems
• Compile a collaboration program across the group & with global pay-tv service providers
• Collaborate with Enterprise Architecture team to establish overall Enterprise Architecture strategy, methodology & roadmap.
• Definition & execution of technology roadmap & management strategy.
• Translated business, process & information architectures in terms of technical capabilities
• Define the to-be technology architecture based on business and technology drivers
• Conduct regular reviews of the to-be technology models and modify as required to support the business and technology objectives.
• Lead the technology governance activities required to ensure compliance with governance principles
• Responsible to compile documentation relating to the above deliverables
Internet SolutionsManager: Enterprise Architect & Business Development
Jan. 2015 - May. 2016Johannesburg Area, South Africa• Capture all current baseline technologies & infrastructure for Internet Solutions SME Business Unit • Align services to best practices as per current guidelines set by Internet Solutions & vendors • Implementation of Business Support Services (BSS) for provisioning services, billing services, invoicing, etc. • Implementation of Operational Support Services (OSS) for customer support across Internet Solution SME Business Unit • Define new requirements for BSS & OSS systems • Assist in business analysis of common technologies, alignment of services & ensure that this meets the strategy for Internet Solutions SME Business Unit • Assist in technical designs for new products & services, ensuring that this is incorporated into the BSS & OSS systems • Assist in scoping & defining the requirements for the business systems, provisioning systems, supporting systems (support tools & services), etc.
MWEB Connect (PTY) LtdEnterprise Architect: Technology & Infrastructure
Apr. 2012 - Dec. 2014MWEB House, Greenacres Office Park, Victory Park, JHB• Capture all current baseline technologies & infrastructure for MWEB Connect • Align services to best practice • Advice and guide business units on new services/technologies • Standardize on deployment of services and technologies/infrastructure • Guide business around costing of services • Assist with business plans, processes and procedures • Guide the creation of the ADM, TRM, etc. • Assist in creating policies and procedures to interact with E.A. discipline within MWEB Connect
MWEB Connect (PTY) LtdHead: Infrastructure & Operations (JHB)
Aug. 2007 - Mar. 2012MWEB House, Greenacres Office Park, Victory Park, JHBManaged divisional budget: • Create and motivate (to senior Management) annual budget for Infrastructure & Operations – JHB division, manage monthly spend (OPEX/CAPEX), report on variance against budget • Manage all CAPEX motivation & technical description for technology purchases for MWEB Business & division Incident/Problem management: • Incident logging, incident tracking, incident recommendations (tracking of recommendations and implementation of recommendations • Reporting on incidences, outages for division to senior MWEB Management team, creating Incident Management Reports Change management: • Change approval, run the change acceptance board meeting for MWEB Business impacting changes, discussing changes with Business units & external customers • Identify risk, implement testing pack and checklist for the sign-offs Human resource management: • Leave approval and scheduling • Created and implemented Workplace Skills Program, performance management (creating of KPA’s, evaluating KPA progress, etc…) • Managed disciplinary processes for the division, chairperson for inter disciplinary hearings, implement and manage Performance Improvement Programs • Recruitment of new staff; short listing & interviewing candidates, assisting in job specifications & pay grades Reporting on division: • Bi-monthly reporting back to senior MWEB Management • Weekly feedback/reporting to MWEB Technology CTO Vendor and supplier relationships: • Identifying new vendors and suppliers • Defining SLA agreements, service requirement, maintenance contracts Operational services: • Service costing models, architectural design of services, customer relationships • Project managements, priority classification of projects, assignment of divisional costs and resources, feedback to senior management on project progress
MWEB Connect (PTY) LtdLead Engineer: E-Commerce (& Microsoft)
Apr. 2000 - Jul. 2007MWEB House, Greenacres Office Park, Victory Park, JHB• Maintain and support ecommerce servers/services (Platform support, OS support, integration with vendors) • Implement and maintain bank connectivity (FNB Bank, Nedcor Bank, Standard Bank SA and ABSA Bank) • Setup POC’s with all parties, perform UAT testing, ensuring certification for all implemented services • Implement and maintain alternate payment methods (eBucks, AutoPay, 3D-Secure services, etc.) • Improve relations with third party suppliers (OpenMarekt, Microsoft, Postilion SA/Africa (S1)) • Administration of ecommerce servers (Postilion, Fronthost, Backhost, SafeShop) • Research new software and business opportunities, assist in platform solution design and implementations • Improve Ecommerce standards in MWEB (Implementation of secure 3-D) • Support and escalation procedures
MWEB Connect (PTY) LtdNew Technologies Development – MWEB Business
Mar. 1999 - Mar. 2000MWEB House, Greenacres Office Park, Victory Park, JHB• Research new software • Research new hardware • Manage support staff and support issues for web hosting • Implement support structures and escalation procedures for web hosting, dial up and E-commerce issues
MWEB Connect (PTY) LtdRegional Client Services Manager - JHB
Apr. 1998 - Feb. 1999MWEB House, Greenacres Office Park, Victory Park, JHB• Manage project plan for leased line client installations • Troubleshoot client issues • Billing queries • Escalation and support procedures • Recruitment of new staff • Staff discipline • Reports on leased line status • Management meetings • Client complaints • Research new software and hardware for leased lines • Improve relations with third party suppliers: Dell, Telkom, Cisco
Proxima Information X-Change (PIX Internet)Support Supervisor
Sep. 1997 - Mar. 1998Internet House, Greenacres Office Park, Victory Park, JHB• Manage shift roster • Generate regular reports for management • Staff employment decisions • Staff discipline and reprimands • Attend management meetings to report on support statistics
Proxima Information X-Change (PIX Internet)Call Centre Support Agent
Nov. 1996 - Aug. 1997Internet House, Greenacres Office Park, Victory Park, JHB• Troubleshoot dial up problems • Troubleshoot general internet problems, browser and mail. • Research internet applications
Krisch Engineering (PTY) LTDCAD
Jun. 1992 - Oct. 1996Strijdompark, Randburg, Gauteng, South Africa• Network & shared services administrator (Novell networks) • Desktop maintenance and support for all internal staff • CAD draughtsman (CADDIE); creating schematic drawings for power stations • Research and implement new software where applicable
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