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Work Background
Xertica.aiProject Manager Lead
Jul. 2024 - Jan. 2025São Paulo, BrasilAs a Project Manager Lead, I lead complex projects to develop and implement solutions based on Artificial Intelligence with Google technologies, ensuring strategic alignment with the company's objectives and the expectations of stakeholders. My work is focused on promoting operational excellence and efficiency at each stage of the project life cycle, from conception to final delivery. - Management of multidisciplinary teams, ensuring effective communication and engagement in an agile and collaborative environment. - Planning, executing and monitoring cutting-edge AI projects, ensuring compliance with deadlines, budget and scope. - Coordination of feasibility analyses and roadmaps, identifying opportunities for optimization and innovation that add value to the business and customers. - Development and application of agile methodologies (such as Scrum and Kanban), facilitating continuous adaptation and improvement of processes. - Conducting the interface with internal and external stakeholders, promoting transparency and constant alignment with the goals and deliverables of each project. - Creation and maintenance of dashboards and analytical reports that allow visibility of progress and key performance indicators (KPIs) of projects.
Xertica.aiProject Manager
Jan. 2024 - Jul. 2024São Paulo, Brasil- Project Management: Leadership of projects for the design, development and implementation of technological solutions, ensuring the delivery of value and alignment with strategic objectives. - Planning and Control: Detailed planning, strict control and monitoring, efficient resource management, punctual deliveries and cost control, always focusing on risk mitigation. - Agile Methodologies: Promotion and guarantee of the use of agile methodologies, with expertise in Scrum and Kanban, disseminating the agile mentality among teams. - Training and Engagement: Conducting intensive training to prepare users on the Google platform, ensuring maximum adoption and use of available tools. - Engagement Events: Organization of pre and post Go Live engagement events, with continuous monitoring for constant improvement and innovation. - Specialization and Certification: Specialized in Google Workspace implementation methodology, certified by Google, and specialist in Google Digital Workplace Transformation and Customer Success Journey. - Communication and Visual Identity: Support in developing the visual identity of each project, creating personalized communication plans, including the development of gifts, layouts and strategic communications.
F1RST Digital ServicesAgile Coach
Mar. 2022 - Nov. 2023São Paulo, Brasil- Strategic Leadership: I directed the process of structuring and implementing the "Run the Business" program throughout Santander's Consumer Department, playing a crucial role in the creation and planning of processes that improved quality, productivity and operational efficiency. - Implementation of Scaled Agile (SAFe): Planned, coordinated, controlled and monitored the implementation of Scaled Agile (SAFe) practices in 11 verticals of the Consumer Department, ensuring alignment and consistency on all fronts. - Documentation and Process Design: I carried out the mapping, documentation and design of the structure and processes of "Run the Business", detailing models and pillars of action that supported the organizational transformation. - Measurement Models: Developed measurement models for the implementation progress and maturity of "Run the Business", providing valuable insights for decision making and continuous improvements. - Communication and Visual Identity: I created exclusive visual identities and communication plans for the "Run the Business" work fronts, strengthening engagement and clarity of initiatives. - Capacity Management: Supported and planned the development of capacity plans for all domains of the Consumer Department, in addition to creating capacity management and control plans, optimizing resource allocation. - Indicator Management: Monitored and managed indicators, OKRs and KPIs in the area, ensuring the achievement of strategic and operational objectives. - F1rst Agile Methodology: Collaborated with the F1rst Agile Methodology area, planning, organizing and facilitating training, events, workshops and lean inceptions, promoting the adoption of agile practices. - Executive Presentations: Prepared executive presentations and conducted results presentations for the executive audience, effectively communicating the progress and impacts of initiatives.
Accenture BrasilAgile Coach
Mar. 2021 - Mar. 2022São Paulo, Brasil- Agile Facilitation: Acting as a facilitator for the effective functioning of the software development team using the Agile Methodology (Scrum), promoting agile practices and values to maximize the team's efficiency and collaboration. - Team Support: Providing daily support to the team, including time tracking, mentoring and performance reviews, ensuring that team members are aligned with project objectives and their own professional developments. - Creation of Dashboards: Development of dashboards in Jira for various controls, such as delivery performance and time control of team members, providing visibility and actionable insights for better project management. - Bug and Troubleshooting Management: Responsible for a squad focused on fixing bugs and troubleshooting on the DevOps track, ensuring the efficient resolution of critical problems. - Process Automation: Leadership of an internal project to create automation integrated into the Jira board, which triages and directs issues. This automation also cancels inconsistent issues and directs users to guidance links, significantly reducing the average time it takes to handle issues. - Impact of Automation: The automation developed reduced the squad's average response time by approximately 50%, in addition to educating developers about the importance of carrying out preliminary troubleshooting before opening an issue. This resulted in a significant drop in the number of unnecessary issues, improving process efficiency and service quality. Main Achievements:
- 50% reduction in average issue response time through automation.
- Significant reduction in the number of unnecessary issues, optimizing the workflow and educating developers on best troubleshooting practices.
SantoDigitalProject Manager / Scrum Master
May. 2018 - Jan. 2021São Paulo e Região, Brasil- Implementation and Migration: Conducting Google Workspace and GCP implementation and migration projects, ensuring a smooth and efficient transition for customers. - Digital Transformation: Leadership in digital transformation initiatives, helping companies adopt and maximize the use of digital tools. - Relationship Management: Acting as Technical Account Manager and Customer Success, ensuring customer satisfaction and continued success. - Visual Identity and Communication: Creation of personalized visual identity for each project, developing customized communication plans. - Engagement Events: Planning, coordination and execution of engagement events to promote the adoption of new tools and methodologies. - Resource and Budget Management: Planning and controlling budget and project costs, ensuring financial efficiency and return on investment.
Spread TecnologiaProject Manager
Dec. 2017 - May. 2018São Paulo, São Paulo- Migration Project Management: Led the transition of solutions from old environments to innovative and modern interfaces and environments, ensuring the adoption of cutting-edge technologies. - Systems Conception and Development: I led the conception, design and development of systems, focusing on the modernization of tools and systems in Net/Claro/Embratel telecom environments. - Various Implementations: Supervising several implementations, I ensured that the solutions were aligned with the best practices in the sector, bringing significant improvements in efficiency and performance.
- Focus on Innovation: I worked on introducing new technologies and updating existing systems, boosting the company's digital transformation and competitiveness. - Team Coordination: Managed multifunctional teams, promoting collaboration and alignment between stakeholders to achieve project objectives. Main results:
- Successful modernization of telecom systems, resulting in greater operational efficiency. - Cost reduction and improvement in the quality of services offered to customers.
Implementation of innovative technologies that positioned the company ahead of the competition in the telecommunications sector.
Dedalus PrimeProject Manager and PMO
Jun. 2016 - Apr. 2017São Paulo e Região, Brasil- Managed all phases of projects to deliver environments and migrations in Cloud Computing, collaborating directly with partners such as Microsoft (Azure and Office 365), Amazon (AWS) and Google Apps. - Developed and controlled all internal processes related to projects, ensuring efficiency and alignment with strategic objectives. - Developed and presented KPI's and executive project status reports, providing a clear and accurate view of progress and results to stakeholders. - Coached the project analyst, promoting the development of skills and professional growth within the team. - Developed and maintained project reports, graphs and dashboards using CRM Sale Force, facilitating data analysis and informed decision-making. - Monitored and managed implementation demands through JIRA, ensuring organization and compliance with deadlines. Main results:
- Successful migrations to Cloud Computing environments, resulting in significant improvements in efficiency and cost-benefit.
- Implementation of robust internal processes that increased the effectiveness of project management.
- Clear and detailed executive reports, which improved communication with stakeholders and project transparency.
- Continuous professional development of the project team, increasing delivery capacity and quality of results.
- Effective use of CRM Sale Force for detailed monitoring and control of projects.
Efficient management of project demands and priorities using JIRA.
NeoGridProject Manager
Jan. 2015 - Apr. 2016São Paulo e Região, BrasilLed strategic and high visibility project for a multinational client in the white goods manufacturing sector. - Retail Visibility Expansion Project: In the first phase, I focused on expanding the visibility of retailers that transmit inventory and sell out data on NeoGrid's Retail Intelligence Portal. - Implementation of EDI and VMI: After implementing Retail Intelligence in retailers, I started the second phase to implement EDI (Electronic Data Interchange) and, later, VMI (Vendor Managed Inventory).
- The project involved the implementation of technology to automate file collection, development of layouts, and carrying out tests and approval of data provided daily by retailers connected to the network. - From the initial approach to retailers until the end of each one's implementation, all phases of the project were monitored and managed according to a detailed plan previously agreed with the industry. Main achievements:
- Success in expanding retailers' visibility on the Retail Intelligence Portal, improving the transparency and efficiency of stock and sell out data.
- Successful implementation of EDI and VMI technologies, resulting in more efficient inventory management processes.
- Development and approval of precise and automated layouts for data collection, ensuring the integrity and quality of transmitted data.
MAGNA SISTEMASProject Manager
Apr. 2014 - Oct. 2014São Paulo e Região, BrasilBI project at ARTESP:
I led a Business Intelligence (BI) project at ARTESP, focused on the implementation of the IBM Intelligent Operations Center (IOC).
The project included the installation of cameras to monitor the highways of the 19 concessionaires and the integration of the existing system, developed by IPT, with the IOC.
I integrated the cameras with the Detecta System, implemented at PRODESP in 2014, improving the monitoring and safety capacity of highways. Main achievements:
Successful implementation of the IBM Intelligent Operations Center (IOC).
Efficient integration of road cameras and existing systems, increasing safety and monitoring of highways. Project at the Secretaria da Educação | Knowledge Network:
I managed projects for the development, maintenance and continuous improvement of the online registration system for courses offered by Rede do Saber - Escola de Formação de Professores, aimed at teachers in the state education network.
I worked as coordinator of multifunctional teams, including functional and technical analysis, development, testing and implementation.
Responsible for identifying and implementing process and business improvements, using key process indicators (KPIs) to measure and increase efficiency and effectiveness. Main relationships:
Optimization of the online registration system, facilitating access to teacher training courses.
Implementation of significant improvements in educational processes, resulting in greater efficiency and quality.
Porto SeguroProject Manager
Oct. 2013 - Mar. 2014São Paulo e Região, Brasil- Implemented project management processes with the PMI Methodology in the Insurance Company's IT Architecture Department, establishing efficient standards and practices. - Managed projects covering infrastructure architecture, software, security, information and database, ensuring the delivery of robust and secure solutions. - I worked from the conception of the initial scope to the preparation of the feasibility and budget analysis, in addition to planning and managing hiring requests, equipment acquisitions and licensing. - Managed resources using the productive capacity of the areas, ensuring efficient allocation and performance optimization. - Used ChangePoint and MS Project to plan, monitor and control projects, promoting effective and transparent management. Main results:
Successful implementation of the PMI Methodology, resulting in greater efficiency and standardization of project management processes.
Delivery of complex IT projects on time and within budget, meeting the company's strategic needs.
Improvement in the security and integrity of IT solutions, providing a more robust and reliable environment.
2S Inovações TecnológicasProject Manager
Oct. 2012 - Oct. 2013São Paulo e Região, Brasil- Gerenciamento de projetos de pequeno a grande porte para a implantação e migração das Ferramentas Microsoft, incluindo Office 365, Active Directory, System Center Suite, Exchange e Lync, além de soluções Cisco. - Aplicação eficiente das metodologias PMI, MSF e PPDIOO para planejamento, execução e monitoramento dos projetos, assegurando a entrega dentro dos prazos e orçamentos estabelecidos. - Expertise em projetos de implantação e migração de Office 365, com um histórico de sucesso em empresas de engenharia civil, filantropia e telecomunicações, proporcionando melhorias significativas em produtividade e colaboração. - Liderança em projetos de implantação de datacenters utilizando tecnologia Cisco, com foco em infraestrutura robusta e segura para suportar operações críticas. Principais Realizações:
Sucesso na implantação e migração de soluções Microsoft e Cisco em diversas empresas, melhorando a eficiência e reduzindo custos.
Implementação de datacenters modernos e seguros, suportando operações críticas e garantindo alta disponibilidade.
Reconhecimento por entregar projetos complexos dentro do prazo e orçamento, com alta satisfação dos stakeholders.
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