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Oct. 2024Pretoria, Gauteng, South Africa
Real PaySupport Manager
Apr. 2022 - Jan. 2024South Africa
SanlamManager
Jun. 2021 - Sep. 2021Centurion, Gauteng, South Africa
Blignaut BlueStar - Financial Advisory Services authorised by SanlamManager
Jun. 2021 - Sep. 2021South Africa
African BankRegional Manager
Oct. 2007 - Sep. 2021Pretoria Central, Johannesburg Central & LimpopoCore Overview: General Manager of on average 12 retail branches in 3 capital cities of South Africa’s Gauteng and Limpopo provinces for African Bank, which offers unsecured personal loans to individuals in medium to lower income segments and plays an important role as regulated loan provider for many South Africans. Manages administration and efficient operation of full-service branches within region, including operations, lending, product sales, customer service, security and safety in alignment with Bank's objectives. Role includes significant and far-reaching regional reputation, crisis communications, reporting and change management, internally and externally, during restructuring and re-launch of bank. Works with Executive leadership, ensure efficient flow of information and execution of new deliverables. Key Roles & Accountabilities: Overarching Goals & Objectives: In tough trading environment, continues to improve core loans business and initiates strategy to gain traction on new initiatives. Self-Management: Autonomous diary management to optimise productivity across large geographic footprint | Works with minimum supervision | Runs region as entrepreneurial business | Master delegation abilities | Enforce accountability while motivating innovation. Productivity Management: Directs regional capacity planning | Plan and schedules activities and work | Leads productivity and quality control standards, enforcement and reviews | Manages subgroups, training of new branch managers and management of budget requirements for all branches | Directs marketing elements effectively to ensure regional goal attainment. disciplinary hearings. Operational Performance Management: Sets and monitors Key Performance Indicators (KPIs) | Develops and implements functional improvement initiatives | Develops high-performance teams as leader and mentor. Please note, further details of a professional summary available upon request (Comprehensive CV)
SA Taxi Finance HoldingsRegional Manager
Apr. 2007 - Oct. 2007Limpopo, Mpumalanga, North West ProvincesCore Overview: Determined operational practices of all branch offices in the region, ensuring each runs smoothly, cleanly, complies with marketing and sales campaigns, and meets budget and sales goals. Created and maintained budgets | Coordinated with, and reported to, senior management in the company. Key Roles & Accountabilities: Launched and established three (3) new branch offices | Visited dealerships regularly. Established healthy professional working relationships with distinguished South African taxi associations. Spearheaded staff recruitment | Co-managed Salesforce | Ensured that sales targets were being met. Provided ongoing advice and assistance to branch staff with respect to processes and procedures. Managed regional cost control and budget allocations. Ensured implementation of all relevant industry policies and procedures.
African Bank LimitedRegional Administrative Coordinator
Sep. 1999 - Mar. 2007Limpopo, MpumalangaCore overview: Promoted from branch to regional management position, used keen know-how of functional operational control to assist senior management in achieving targets and streamlining operations. Key Roles & Accountabilities: Regional Administrative Coordinator (Limpopo, Mpumalanga) [April 2006 to March 2007] Audited all branches every two (2) months to monitor and correct Compliance issues. Performed monthly cash counts on all cash-handling branches. Provided consistent instruction and support to all branch staff on processes and procedures. Maintained Xirius Organogram (Debtor Management System). Supported Regional Manager with administrative management of the region. Provide strategic support to Midrand (Head Office) Sales Operations Department. Assisted with management of sales. Ensured regional cost was within budget | Enforced compliance with policies and procedures. Led all aspects of office management, including communication, paperwork, office supplies and equipment. Equipped regional branch staff with information and resources for maximum effectiveness. Managed and maintained accuracy of regional databases. Assisted manager to recruit, select, train, and lead staff to reach regional goals. Branch Manager (Polokwane) [September 1999 to March 2006] Oversaw smooth fielding of all client enquiries and finance / account applications. Managed Sales | Credit | Cash | Administrative Functions | Assets | Cost. Implemented company policies and procedures.
Foschini GroupOffice Manager promoted to Floor Manager
Nov. 1998 - Jul. 1999Achieved Sales Targets | Personnel | Administration | Stock Control | Security | Banking | Terminal Cash-ups.
Galaxy & CoBranch Manager
May. 1995 - Oct. 1998Managed Personnel | Security | Administration | Stock Control | Customer Service | Liaison with Head Office | Sales Targets.
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