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Work Background
Fisher Property MaintenanceProject Manager
Jun. 2025Planned, designed, and scheduled phases for large projects. Liaised with Property Managers and Tradesmen to formulate accurate quotes, purchase orders and material orders. Successfully formulated schedules and job placements between multiple trades, companies, and industries. Overhauled the business operations- generating new profit and loss statements, project coordination documents, and contractual agreements. Managed all invoicing and payments for private contractors and real estate agencies. Properly managed all aspects of the companies accounting including payroll, BAS, payment reconciliation, and account tracking.
Tokyo DollOperations Manager
Jun. 2024Spearheaded a complete overhaul of all business operations and branding within an 8-month period, rebuilding the venue's systems from the ground up Designed and executed new procedures for service flow, stocktaking, menu costing, cash management, and financial tracking Developed all-new training content, including menu guides, cultural storytelling elements, allergen protocols, wine and sake education, and host training Managed live services across a multi-zone venue (dining, bar, karaoke), leading large FOH teams with a focus on communication and service flow Created scheduling tools and forecasting sheets to optimize staffing and wage control Maintained key business metrics such as wage percentage, spend per head, and total revenue targets Secured new liquor partnerships, launched updated marketing collateral, and worked with event planners to promote the venue for private functions
The Smoking CamelFood and Beverage Manager
Dec. 2022 - Apr. 2024Played a central role in launching a successful Middle Eastern restaurant from the ground up Created all training materials and standard operating procedures (SOPs) for front-of-house operations Led all hiring and training initiatives, building a high-performing team aligned with the brand vision Coordinated closely with the kitchen, beverage coordinator, bookings manager, and external marketing/PR teams on a weekly basis Managed all back-of-house systems, supplier relationships, cost control, and service standards Built a strong guest experience foundation that contributed to a loyal customer base and ongoing positive reviews Managed beverage programs and staff performance across a fast-paced Asian fusion venue Led training initiatives and maintained high-quality service across busy shifts Adjusted pricing and promotions to maximize profitability Supported ongoing operational strategy in alignment with broader company goals
Fisher Property MaintenanceProject Manager
The Smoking CamelFood and Beverage Manager
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