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Work Background
SensatGrowth Marketing Executive
Apr. 2024 - Jan. 2025London Area, United KingdomStrategic Lead Generation & Content Creation
High-Impact LinkedIn Ad Campaigns
Thought Leadership & Event Execution
SEO & Website Optimisation
Voi TechnologyCommunity Engagement Associate
Jun. 2022 - Jan. 2023London, England, United Kingdom
Voi TechnologyWorkplace Experience Associate
Apr. 2021 - May. 2022London, England, United KingdomHelping to create and maintain a holistic and inclusive workplace environment. Also helping with day to day operations of the company, assisting in searching, acquiring, and designing new spaces to help create the best employee experience.
TRILOGY STORESCustomer Success Manager
Nov. 2019 - Apr. 2021Trilogy is London's premium denim specialist. Voted Vogue’s ‘Best Boutiques in Britain’ four years running we have built our reputation on great customer service and a luxury shopping experience. As a flagship store manager working out of Chelsea and Wimbledon I oversee budgets and overall performance of my team, and work closely with our clients to ensure success. - Providing high quality customer success and product information to clients, including nurturing and acquiring new relationships with VIP’s.
- Oversee training of all new staff internally and externally on systems, brand knowledge, and customer journey.
- Oversee operations and logistics fulfilling and organising orders placed on our online channel.
- Handling and maintaining visual merchandising, as well as styling photoshoots used for content our Style Guide and e-commerce platforms.
- Other responsibilities include opening and closing the store, handling cash, stocktake, booking in and distributing stock to other branches, maintaining the shop floor to the highest standards, and delegating responsibilities.
TRILOGY STORESAssociate
May. 2015 - Nov. 2019London, England, United Kingdom
OffshoresSales Manager
Feb. 2014 - May. 2015Edmonton, Alberta, Canada- Assisting customers with style and fit of swimwear, as well as with any other relevant needs.
- Opening and closing the store, handling cash, calculating and submitting payroll for all employees, and delegating responsibilities.
- Store Merchandising, as well as receiving and photographing new stock.
- Other duties include, maintaining shop floor standards, cleaning,
answering phones, assisting with customer queries.
C'est CeraSalesperson
Oct. 2012 - Feb. 2014Edmonton, Alberta, Canada
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