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Work Background
TOPdeskEngineering Manager
Mar. 2025Budapest, Hungary
TOPdeskHead of Development (Hungary)
Dec. 2021 - Feb. 2024Budapest, HungaryOversaw the Development department in Hungary (around 70 people), responsible for direct management of 20+ individuals. Led employee development through biweekly 1:1s, performance appraisals, and salary reviews, supporting individual growth and team satisfaction. Drove employee engagement by co-developing a new salary and appraisal system, leading to a 20% improvement in engagement scores. Supported recruitment and growth planning, conducting job interviews, and creating a strategy tailored to department needs. As a member of the Hungarian Leadership Team, I collaborated closely with local business leaders to align on branch-wide initiatives, including annual plans and strategic objectives. This ensured that the development department’s goals were fully integrated with and supported the broader business goals. Aligned local and global development through close collaboration with international leaders, ensuring consistent objectives and departmental cohesion.
TOPdeskTeam Coordinator
Jan. 2020 - Oct. 2022Budapest, HungaryCoordinated staffing and resources for the Asset/Things Management business unit, ensuring three Scrum teams and one design team were aligned and prepared to achieve business goals.
TOPdeskLocal Development Lead (Hungary)
Jan. 2020 - Dec. 2021Budapest, HungaryManaged the well-functioning and engagement of the Development department in Hungary (approx. 50 people), ensuring alignment between local and international development objectives. Directly supervised and coached over 20 developers, including Scrum Masters, developers, and testers. Managed recruitment strategies alongside HR, focusing on sustainable growth and meeting departmental targets.
TOPdeskDevelopment Lead
Jan. 2012 - Dec. 2020Budapest, HungaryCollaborated on strategy and operations for a development department of 120 individuals across Hungary, the Netherlands, and Germany. Ensured the well-functioning of five Scrum teams and the departments healthy growth in the Budapest office. Supervised, coached and assessed over 30 developers (programmers, testers, scrum masters and designers), building a positive work culture.
TOPdeskScrum Master
Jan. 2011 - Dec. 2015Budapest, HungaryPioneered Agile practices within TOPdesk, helping transition the development department to Scrum as the primary framework for all branches. Formed and coached the first two Agile teams in Hungary, laying the foundation for effective Scrum adoption and scalability within the organization. Collaborated with international Agile specialists, contributing to a long-term cultural shift towards iterative development and cross-functional teamwork.
TOPdeskSenior Software Engineer
Sep. 2010 - Dec. 2011Budapest, HungaryLed multiple projects for TOPdesk's web-based service management solution, ensuring high technical quality in new functionalities and consistent module maintenance. Optimized performance for the Long-term Maintenance Planning module, resulting in faster response times and smooth user experience. Mentored junior developers, guiding them in best practices for high-quality code and collaborative project work.
Nokia Siemens NetworksSoftware Engineer (Specialist, SW)
Apr. 2007 - Aug. 2010Budapest, HungaryDeveloped device management solutions as part of the Serve atOnce Device Manager (SADM) team, including over-the-air lock & wipe, backup & restore functionalities for mobile devices. Practiced pair programming and test-driven development, pioneering these methods within the department. Adapted the product for compatibility with a wide range of mobile terminals, ensuring robust and reliable performance.
NokiaSoftware Engineer
Dec. 2005 - Apr. 2007Budapest, HungaryWorked on the Nokia Terminal Management System (NTMS), adapting the system to ensure cross-platform compatibility across a diverse range of mobile devices as part of the interoperability team.
B2-Informatika Ltd.IT Specialist
Jan. 2001 - Dec. 2005Budapest, HungaryDesigned and maintained IT infrastructures for companies of varying sizes, focusing on reliable network setups and data backup strategies. Provided technical support and implemented custom software solutions in Java and C#, establishing strong foundational skills in technical problem-solving.
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