Knight FrankOperations and Exec Support Associate
Jun. 2023New York City Metropolitan AreaAs an International Marketing & Operations Associate in the commercial real estate division, I excel at managing and optimizing various systems and processes to support global operations. I am responsible for entering and extracting data, recording changes, and utilizing an Excel-based financial reporting system to track referral transactions worldwide. This enables me to develop comprehensive monthly and year-end reports, including business line breakdowns and country analyses. Additionally, I handle ad-hoc requests and provide valuable insights using internal financial system data. In partnership with the London office, I oversee an Excel-based reporting system for Asia Pacific transactions. This involves gathering and confirming essential information, as well as raising invoices. Another key aspect of my role is managing and optimizing our team's preliminary CRM database system through Microsoft Access. By recording potential business opportunities, I contribute to the identification and pursuit of new ventures. I also actively engage with international and local teams, communicating regularly to clarify data, request information, and foster collaboration. Furthermore, I play a pivotal role in developing and executing our team's internal marketing initiatives and business development content. This includes compiling and formatting content for e-blasts and newsletters using a UK-based Content Management System in collaboration with the corporate marketing team. I curate and distribute bi-monthly email bulletins, featuring international and national news stories, completed transactions, and ongoing pursuits. Additionally, I update various marketing collateral, such as international presentations, leasing comparison documents, and operational protocol decks, ensuring they align with branding guidelines. I proofread all team marketing materials, brochures, flyers, and e-blasts prior to distribution.