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Work Background
System administrator and IT infrastructure engineer
Fetakgomo Tubatse Local MunicipalitySystem administrator and IT infrastructure engineer
Oct. 2023South Africa, LydenburgGeneral Duties Summary ➢ System Maintenance: Regularly updating and patching operating systems and applications to ensure security and efficiency. ➢ Network Management: Configuring and managing network devices like routers, switches, and firewalls to ensure smooth and secure network operations. ➢ User Support: Providing technical support to users, troubleshooting hardware and software issues, and ensuring user satisfaction. ➢ Backup and Recovery: Implementing and managing backup solutions to protect data and ensure quick recovery in case of data loss. ➢ Security Management: Monitoring and managing security measures, including antivirus software, firewalls, and intrusion detection systems, to protect against cyber threats. ➢ Performance Monitoring: Continuously monitoring system performance and adjusting optimize efficiency and reliability. ➢ Documentation: Keeping detailed records of system configurations, changes, and procedures to ensure consistency and compliance with policies. Page 3 of 6 ON-Prem day to day Duties ➢ User and Group Management: Creating, modifying, and deleting user accounts and groups, and managing their permissions and access rights. ➢ Group Policy Management: Designing, implementing, and managing Group Policies to control and secure the IT environment. ➢ Domain Controller Management: Installing, configuring, and maintaining domain controllers to ensure the stability and security of the AD infrastructure. ➢ Replication Management: Monitoring and managing AD replication to ensure data consistency across all domain controllers. ➢ Security Management: Implementing and managing security measures, such as account lockout policies, password policies, and auditing to protect against unauthorized access. ➢ Troubleshooting: Diagnosing and resolving issues related to AD, including authentication problems, replication errors, and connectivity issues. Admin Entra Duties ➢ User and Group Management: Creating, modifying, and deleting user accounts and groups, and managing their permissions and access rights. ➢ Role-Based Access Control (RBAC): Assigning and managing roles to ensure users have the appropriate permissions for their task ➢ Conditional Access: Implementing and managing Conditional Access policies to enhance security by controlling how users access resources ➢ Single Sign-On (SSO) and Multi-Factor Authentication (MFA): Configuring and managing SSO and MFA to improve security and user experience ➢ Identity Protection: Monitoring and managing identity protection measures to detect and respond to suspicious activities ➢ Integration: Integrating Entra with other enterprise systems and third-party applications ➢ Troubleshooting: Diagnosing and resolving identity and access-related issues
System administrator and IT infrastructure Engineer
LCS TechnologiesSystem administrator and IT infrastructure Engineer
Mar. 2021 - Sep. 2023South Africa, JohannesburgGeneral Duties Summary ➢ Installation of all data center infrastructure i.e servers, networks, and telecommunications equipment ➢ Continuously monitoring system performance to ensure efficiency and integrity ➢ Performing routine maintenance and inspections of equipment and software to prevent issues ➢ Testing and troubleshooting hardware and software issues to ensure smooth operations ➢ Assessing and improving network and server architecture for better performance ➢ Ensuring both physical and digital security measures are up to standard to protect against unauthorized access to server rooms ➢ Responding promptly to emergencies or outages and implementing disaster recovery protocols ➢ Working closely with IT staff, vendors, and other stakeholders to meet operational goals

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