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Work Background
The Container StoreDesign Specialist
Jul. 2024Ashburn, Virginia, United StatesCustom Spaces Designer and Sales Lead
CompassOperations Manager
Aug. 2021 - Oct. 2023Washington, District of Columbia, United States
The Story DesignersOwner
Mar. 2021Nokesville, Virginia, United StatesFull Service Digital Marketing and Brand Management Agency
Keller Williams McLean/Great FallsReal Estate Administrator
Dec. 2019 - Dec. 2020McLean, Virginia, United StatesSpearheaded the daily support and administrative operations/functions for a top-performing Real Estate Agent. Explored the expansion of the business by hiring and managing an entirely new team.
● Promoted financial growth and business expansion across the entire portfolio. Increased the amount of annual transactions from 40 to 60. ● Recruited, hired, and successfully on-boarded new team members. Established robust training and orientation programs that strengthened knowledge and skills. ● Evaluated and recommended solutions for highly confidential and sensitive situations. Deployed a structured problem-solving approach to quickly eliminate emerging issues.
HopeLives365Personal Assistant & Coach
Jan. 2017 - Nov. 2019Haymarket, Virginia, United StatesChampioned the support for a Motivational Thinker, Author, Administrator, and Team Leader. Assisted in the planning and execution of community education and enrichment events.
● Designed and facilitated education programs, coaching, training, and teaching sessions. Improved the overall skills and knowledge of attendees. ● Orchestrated resources for all seminars, events, and training/educational courses. Optimized budgets and eliminated unnecessary spending. ● Drafted and published flyers, seminar, and other promotional materials. Increased the creativity and attractiveness of printed and digital materials.
Austrian Institute of Health PromotionsOperations Leader
Sep. 2011 - May. 2016Klagenfurt, Carinthia, AustriaCollaboratively led a team of up to 12 professionals, supporting training, mentorship, and performance evaluation. Delivered outstanding administrative and business process support to the executive team.
● Enhanced the uniqueness and creativity of program content across the board. Doubled total program enrollment by improving materials and training outcomes. ● Provided unwavering support to a revolutionary business owner and project developer. Remained versatile and performed many roles throughout the company. ● Established a health retreat hotel that offered a 10-day recharge your health program. Customized program content based on individual goals/objectives.
Wildwood Lifestyle Center & HospitalAssistant Director
Jan. 2005 - May. 2010Wildwood, Georgia, United StatesStrategically led all facets of daily operations alongside a team of 50 professionals. Supported administrative operations, training, mentorship, performance management, and other aspects of business operations.
● Partnered with the team to source and capture new business opportunities. Doubled enrollment and simultaneously boosted customer satisfaction by 30%. ● Facilitated courses in public speaking, community health education, personal development, and spirituality. Improved participants' knowledge and skills in several subjects. ● Coordinated the installation and maintenance of the cafeteria, student life, and internship programs. Optimized the effectiveness in scheduling and execution of program goals/objectives.
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