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Work Background
Secure Parking USA Web/Systems Developer
May. 2024Optimized Salesforce CRM by developing new pipelines, dashboards, and custom objects to streamline business processes and improve decision-making capabilities. Collaborated with cross-functional teams to troubleshoot WordPress website issues and redesign a user-focused, SEO-optimized site, reducing Google Ads spending by 40%. Designed a customer data warehouse in Google Cloud with API integrations to centralize customer and transaction data, and utilized BigQuery with SQL to analyze large datasets, delivering actionable insights and saving over $20,000 annually in third-party data management fees.
T2M WorksApplication Developer
May. 2019 - Mar. 2024Engaged in end-to-end collaboration with clients throughout project lifecycles, encompassing design, development, and ongoing maintenance, ensuring seamless delivery. Diligently maintained code integrity by promptly identifying, diagnosing, and resolving bugs for optimal performance. Passionate about prioritizing accessibility and responsiveness, consistently going the extra mile to ensure websites accommodate users of diverse needs.
JJ Taylor Distributing of MNAdministrative Clerk
Apr. 2018 - Mar. 2019Minneapolis, MinnesotaProvide professional support by keeping track of customer charges and credits, maintaining up to date records for all company vehicles, and ensuring compliancy with Minnesota alcohol laws.
Responsibilities included but were not limited to:
Assisting the fleet department by keeping maintenance records for all company vehicles, registering any new or sold vehicles, and registering for new tabs
Entering in sales manager approved credit memos for customers
Verifying new and current alcohol licenses with the state
Supporting accounts receivable and the settlement office
JJ Taylor Distributing of MNSettlement Clerk
May. 2016 - Apr. 2018Minneapolis, MinnesotaReconciling up to 45 delivery routes at the end of business day. Track open charges on customer's accounts, settle inventory discrepancies between delivery and warehouse, as well as verifying and maintaining cash and check deposits.
WalgreensShift Lead
Apr. 2013 - May. 2016Greater Minneapolis-St. Paul AreaManaging up to 5 employees independently, ensuring excellent customer service. Keeping track of inventory and maintaining loss prevention. Monitor deliveries and keep shelves fully stocked on the floors, as well as properly rotating stock. Established Employee of the Month, motivating co-workers and encouraging them to motivate each other as well to create a positive work environment.
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