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Work Background
TrueDialog: Enterprise-Grade SMS Texting PlatformProduct Manager
Nov. 2022Austin, Texas, United StatesAs a Product Manager, I play a pivotal role in driving the success of our products. I will be the visionary and advocate for the product, responsible for its development, strategy, and overall performance. My primary focus is to deliver products that meet customer needs and drive business growth.
As a Product Manager, I have the opportunity to shape the future of our products, driving innovation, and making a significant impact on our company's success.
ExxonMobilAgile Business Analyst
Nov. 2021 - Oct. 2022Curitiba, Paraná, BrasilAs the Business Analyst of an agile data provisioning team, I work closely with the Business Product Owner and stakeholders to understand the value of requirements, so that the team's work backlog can be created, prioritized, and planned in sprints. I collaborate with the development team and system architect to design solutions, translating business requirements into technical development. I facilitate and lead Agile ceremonies, such as Sprint Planning, Grooming, Daily Standups, Retrospectives, and more. The team delivers data provisioning solutions through APIs and event streaming, which are critical for Demand and Lubricants Supply Planning, as well as for enhancing business operations in the Manufacturing Equipment domain, resulting in cost savings and business efficiency.
SiemensProject Manager
Apr. 2021 - Nov. 2021Curitiba, Paraná, Brasil- Acting as a Project Manager following the PM@Siemens guideline of best management practices (Similar to PMBOK).
- Special Projects Manager in Siemens' Digital Control division, focusing on information technology, software development, SCADA system development and deployment, and IT infrastructure implementation and support projects.
- Managing technical, financial, and project schedule aspects. Presenting internal and external Key Performance Indicators (KPIs), conducting client meetings, and delivering internal presentations for results and project management.
SiemensSLA and Support - Technical Coordinator
Oct. 2018 - Nov. 2021Curitiba - PR - BR- Manager and coordinate SLA contracts, deadline, follow-up meetings, task fulfillment and customer satisfaction, customer meeting, creation / maintenance of KPIs. - SLA activities (Service Level Agreement) on projects REGER, ONS (National Electric System Operator), Energia+, Eletrobrás, Energisa, ENEL and SABESP.
SiemensQuality Analyst
Jan. 2012 - Oct. 2018Curitiba e Região, Brasil- Technical Leader for Software Testing, responsible for software testing issues, test monitoring, defect retesting, implementation validation, and coordinating testing with the team.
- In charge of Software Testing, Defect Integration, Build Creation, Documentation, and Configuration Management.
- Conducting and creating Smoketests.
- Defect Integration/Build Creation.
- Managing the use and versioning of OpenSource tools used in Minneapolis (USA) projects.
- Creating update packages for Windows, Adobe, Java, and Oracle, used both internally and by clients.
- Supporting the REGER project for the National Operator of Electric Systems (ONS) in Brazil.
PC SistemasTest Analyst
Dec. 2010 - Dec. 2011Goiânia e Região, BrasilResponsible for the NFe Project, SPED PIS/COFINS, and Medications - Leading testing and validation of internally developed systems, ensuring product quality.
- Implementation and 2.0 consulting for the NFe server, SPED PIS/COFINS, and OL process.
- Validating software improvement requests.
- Creating Test Cases for Automation.
LACTECTest Analyst
Jun. 2010 - Dec. 2010Curitiba e Região, Brasil- Responsible for Software Testing and Test Automation (Siemens Project)
- Performing and creating Smoke Tests.
- Software test automation.
- Validation and installation of builds / retesting of defects.
Unimix TecnologiaTest Analyst
Mar. 2008 - Jun. 2010Goiânia, Goiás, Brasil- Responsible for system testing and documentation.
- Expertise in conducting tests and validation of internally developed systems (web and desktop).
- Creating user guides for internally developed systems.
- User training for system usage.
- Presentation modules for new clients.
- Creating and maintaining reports in Oracle.
Laboratório TeutoIT Analyst
Jan. 2006 - Mar. 2008Anápolis, Goiás, Brasil- Responsible for User Training
- Working with training and operational support systems developed and/or acquired by the company.
- Collaborating with key users, conducting workshops, and engaging in activities to enhance user knowledge and encourage them to perform their tasks effectively.
- Responsible for troubleshooting ERP (BPCS) and Document Quality Control (DocNix) systems, and having a deep understanding of all system processes and functions.
Laboratório TeutoInternship
Nov. 2004 - Jan. 2006Anápolis, Goiás, Brasil- Internship in Network and Telephony
- Responsible for the telephony aspect, implementing improvements and cost reduction.
- Managing and controlling user access and backup procedures.
- Generating monthly performance reports, internet and telephone expenses.
- Maintaining and supporting computers and assisting users, including hardware repairs, software configurations, and troubleshooting of the comprehensive network.
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