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Work Background
ConnectionSr. Technical Project Manager
Apr. 2022Oregon, United States● Facilitated the successful end-to-end delivery/implementation of ServiceNow for Corporate IT
● Facilitated the successful end-to-end delivery/configuration of Atlassian JIRA for Corporate IT
● Supported the Corporate IT division for release schedules, allocated resources, report optimization
● Created detailed project plans, defined tasks, and identified resources
● Managed multiple team, concurrent projects, and cross functional matrix resources
● Service as SCRUM Master, managed burndown lists, and conducted daily stand-ups to collaboration
● Status reports for team, stakeholders, and senior leadership; supported multiple roles to meet deadlines
● Facilitated the use and establishment of Planview for Project, Resource, and Task Management
Hudson's Bay CompanySenior Project Manager
Jan. 2022 - Apr. 2022New York, United States● Contracted to assist in the divestiture of Saks 5th Ave and Hudson Bay
● Facilitated in the establishment of HBCs e-commerce launch
● Launched $MM project for Vertex Tax alignment between brick morter and online sales
● Led 2 Agile global multi-disciplinary teams (30+ engineers) – for HBC and SFA
● Led project including Charter, Ways of Working, Agile Ceremonies, Budget, and PI Schedule
● Managed weekly, monthly, and quarterly C level communication to both internal and client audience
● Atlassian JIRA subject matter expert
Toshiba Global Commerce SolutionsSenior Program Manager
Jun. 2021 - Jan. 2022Bentonville, Arkansas, United States● Closed $MM+ dollar ongoing Walmart Cloud Powered Checkout support contract with 20% growth YoY
● Launched $M+ new Wegman’s NexGen development contract ● Led 3 Agile global multi-disciplinary teams (75+ engineers) – for Walmart US/CA/MX and Wegman’s
● Led project including Charter, Ways of Working, Agile Ceremonies, Budget, and PI Schedule
● Ongoing management of Walmart’s Cloud Powered project - evolving from a mobile UI into a single microservice support program across multiple modalities
● Planned and executed the ELERA Integration project kickoff for Wegman’s and Instacart
● Managed weekly, monthly, and quarterly C level communication to both internal and client audiences
● Contributed to the establishment Toshiba’s PMO by defining the PMO framework, authoring project templates such as Charters, Ways of Working, etc.
● Internal JIRA/VersionOne subject matter expert ● Internal Oracle ERP/BI expert subject matter expert
Toshiba Global Commerce SolutionsSenior Project Manager
Dec. 2015 - Jun. 2021Bentonville, AR● Closed high $MM+ Walmart Mexico Maintenance Support contract
● Closed $MM+ Walmart Cloud Powered Checkout contract with an average 15% growth YoY for 5 years
● Assisted in the management of Walmart’s first multi-market mobile POS solution (Check out With Me)
● Managed the design, development, implementation, and CI/CD for Walmart Cloud solution
● Led Agile global multi-disciplinary teams (50+ engineers) – for Walmart US/CA/MX
● Led program design including operational support and strategic decision models
● Conducted onsite in-store training for the Walmart Cloud Powered Self-Checkout Solution
● Developed web-based training documentation for the Walmart Cloud Powered Self-Checkout Solution
● Managed weekly, monthly, and quarterly C level communication to both internal and client audiences
● Managed the gap analysis – process, tool, and role – as well as risk mitigation
● Internal JIRA/VersionOne subject matter expert ● Internal Oracle ERP/BI expert subject matter expert
Monsanto CompanySenior Project Manager
Mar. 2015 - Sep. 2015Greater St. Louis AreaContracted to Monsanto
● Led the Remedy ITSM Service Delivery Module design and implementation project
● Led the process analysis and implementation plan for Incident, Configuration, and Service Request Management
● Developed the gap analysis – process, tool, and role – as well as risk mitigations
● Internal Remedy Installation/Migration subject matter expert
● Internal Incident Management subject matter expert
● Internal Configuration Management subject matter expert
● Managed implementation of critical services for Self Service Portal and Transportation Management
● Contributed to the development of governance model for ITSM module implementation
● Contributed to the service design model BMC Remedy, HP uCMDB, HP ADDM, SpotFire Analytics, and SAP BusinessObjects
WalmartSr. Program Manager
Aug. 2011 - Apr. 2015Bentonville, AR.● Contributed to the formation and management of the IT Asset Management group within the Walmart Vendor Management Office (VMO)
● Led and managed 25+ engineers and analysts including Walmart Associates and vendor partners
● Led the Offline Inventory recovery effort netting $15M of reclaimed assets
● Led the development of process and procedure for ITSM and End User tech which netted a 12% decrease in shrink YoY
● Led the design of the program, including documentation, policy, and governance
● Managed weekly, monthly, and quarterly C level communication to both internal and client audiences
● Contributed to the management of the Data Center lifecycle - movement, burn in, and decommissioning utilizing Remedy and Aperture
● Led and managed the implementation for Analytics for ITSM modules utilizing SAP BusinessObjects
● Led the program end-to-end including project management, budget, and roadmaps for Walmart Associates and vendor partners utilizing Clarity 12/13 and SAP
● Contributed to the design, management, and implementation of BMC Remedy, HP uCMDB, HP ADDM, BMC BNA BladeLogic, SAP BusinessObjects, and Aperture
WalmartSr. Enterprise Architect
Aug. 2008 - Jul. 2011Bentonville, AR.● Contributed to the formation and management of the Global Walmart Enterprise Architecture program
● Led and assisted management of 20+ Walmart architects and Business Analysts
● Contributed to the design, development, and implementation of the new hybrid Walmart EA framework DoDAF, ToGAF, E3 and ARTS
● Contributed to the design and development of process modeling, governance, and knowledge management standards/policies
● Managed weekly, monthly, and quarterly C level communication to both internal and client audiences
● Contributed to the design for process modeling simulations for Cost Benefits Analysis program
● Contributed to the design and implementation of Gap, Impact, and Risk Analysis documents and artifacts
● Contributed to the management of the Business Analysis/Requirements Management utilizing HP ALM
● Contributed to the design and management of Strategic/Demand Planning forecast/modeling using IBM BlueWorks
● Contributed to management of the program end-to-end including project management, budget, and roadmaps for Walmart Associates and vendor partners utilizing Clarity 12/13 and SAP
Booz Allen HamiltonSr. Enterprise Architect
Jul. 2006 - Apr. 2011Greater San Diego AreaContracted to the U.S. Navy’s Space and Naval Warfare (SPAWAR) program – Department of Defense (DoD). ● Led and assisted managing $126M 5-year contract to successful implementation for Navy Multiband Terminal (NMT)
● Led and assisted managing $4B 4-year contract to successful implementation for the Joint Tactical Radio System (JTRS)
● Led and assisted managing $276M 2-year contract to successful implementation of the Consolidated Afloat Networks and Enterprise Services (CANES)
● Led and managed 65+ engineers spanning US Navy resources and vendor partners
● Led and assisted managing the creation of Congressional Budget approval documentation for Joint Capabilities Integration and Development System (JCIDS) process
● Led and assisted managing the creation of program/project plans for the DoD Joint Requirements Oversight Council (JROC) process
● Led and assisted managing Cost Benefit Analysis against DoD acquisition projects
● Led and assisted managing the RFP/RPQ process for government bids and FAR compliance
● Led the end-to-end project management including resource, budget, timelines, and deliverables
Booz Allen HamiltonLead Enterprise Architect
Apr. 2004 - Jul. 2006Huntsville, Alabama AreaContracted to the NASA - Integrated Enterprise Management Program (IEMP) ▪ Led the transition from 3-month pilot to $78M - 3-year contract for IEMP Financial Management ▪ Led a group of 35+ engineers including NASA employees and vendor partners
▪ Led and assisted managing end to end project lifecycle for the implementation of the eGov ePayroll project
▪ Contributed to the Gap, Impact, and Risk Analysis deliverables required by Congressional oversight
▪ Led the creation of Continual Service Improvement engagement model for use NASA Agency wide
▪ Contributed to the design and implementation of SAP Equipment and Inventory Manager
▪ Led and facilitated SME workshops to help drive process change and improvement
▪ Contributed to the design and creation of Change and Asset Management policies Agency wide
R.S.I.S. Investigation and SecuritySenior Enterprise Architect
Oct. 2002 - Mar. 2004Montgomery AlabamaContracted to U.S. Air Force at Maxwell-Gunter AFB
▪ Led and assisted managing the $163M – 3-year contract for eLogs/Commodity Council
▪ Led and assisted managing the $348M – 4-year USAF SPS initiative
▪ Led and assisted managing the USAF eLogs Supply Chain Transformation Initiative – resulting in $26M cost savings on first technology procurement after transformation initiative implementation
▪ Led and assisted in the management of an 85+ team of USAF resources and vendor partners
▪ Led and assisted managing the USAF Technical Working Group (TWG) DoDAF/Zachman framework integration for the Federal Enterprise Architecture Council earning a “Best Practice” award
▪ Led and assisted managing the creation of Congressional Budget approval documentation for Joint Capabilities Integration and Development System (JCIDS) process
Computer & Hi-tech Management, Inc.Senior Systems Analyst
Jun. 2001 - Aug. 2002Arlington VAContracted to U.S. Army – Headquarters Criminal Investigation Division ▪ Led the Independent Verification and Validation (IVV) effort for ACI2 software program development
▪ Led the RFP and subsequent approval for additional $48M contract for ACI2 support
▪ Led and supervised both US Army resources as well as various vendors
▪ Led the development of custom script creation for legacy data migration
▪ Led and conducted Quality Assurance to ensure implementation viability via SIPR/NIPRNet
▪ Led and managed MS Exchange Server migrating it from 5x to 2000 with OWA for global defense network
Sonco WorldwideInformation Technology Manager
Dec. 1999 - Jun. 2001Washington D.C. Metro AreaCreated complete e-commerce website packages for each department in company, developing custom software applications for individual departments to interface with company-wide accounting package. Converted existing LAN/WAN system to complete Windows 2000 network and Windows XP desktops, Cisco Routers and IIS Web servers. Liaised with department heads and briefed company Board of Directors.
- Used HTML/ASP programming to completely design custom e-commerce Web sites for company, and Visual Basic for custom in-house software packages, facilitating sales of $1.4 million in first year
- Designed, hired and trained IT team of seven, subsequently supervising team and training one to replace team lead at contract end
- Implemented new email program, allowing for transition from MS Workgroup email to MS Exchange Server
- Installed Cisco switches and routers, allowing for remote desktop headquarters application access
- Managed creation of new custom Visual Basic application for Rental Division program to interface directly with Macola accounting software
- Supervised design, purchase and implementation of Windows 2000 Advanced Server with Active Directory migration from Novell for a three-office, 150 seat LAN/WAN system
Web Marketing, Inc.Vice-President, Information Systems
Feb. 1998 - Dec. 1999Coos Bay, ORCreated automated .ASP template-generated website for Exxon-Mobil to list independent service stations on company site for consumer use. Designed Visual Basic program allowing for telephone operators to enter station information and batch update a template process. Architect and designed Visual Basic application to complete .ASP templates that were automated .ASP templates. Liaised with senior Exxon-Mobil officials to demonstrate capabilities of first Visual Basic software and later the custom .ASP software. Designed process to move Exxon-Mobil information stored at AXIOM to proprietary database system. Authored extensive business case and cost benefit analysis documents supporting additional funds needed for Visual Basic and .ASP programs. Supervised nationwide team of 12, consisting of coders, network and business analysts.
- Created custom Visual Basic program to assist Exxon-Mobil in recording its marketing information and uploading that information to a headquarters Oracle database on a batch file format. - Implemented new call-in-process program for Exxon-Mobil’s marketing system.
- Designed new training technique for independent station owners to use new online system.
- Negotiated two new contracts by pitching ideas and having technical capability to show the possibilities without having to upgrade entire infrastructure.
- Successfully implemented easy-to-use online Web site creation system for use by independent station owners with limited computer expertise.
PacInfo Technologies, Inc.System Administrator
Apr. 1997 - Feb. 1998Eugene, Oregon AreaCreated, maintained and marketed new access accounts. Maintained and administered company hardware. Liaised daily with customers, assisting them in setting up dial-up connections. Worked with Cisco switches and modem managers controlling bandwidth and access accounts. Responsible for maintaining customer records, including receiving payments and issuing statements.
U.S. Army Corps of Engineers, New England DistrictComputer Programmer
Oct. 1989 - Jun. 1991The Dalles, ORProgrammed new warehouse system for shipping, receiving and storage of dam systems items. Assisted in advising equipment managers on setup and maintenance of WAN system. Liaised with project managers of three dam systems to determine business requirements for new warehouse system. Responsible for assisting senior programmer to design new application and network system. Architected, designed and coded new Fortran/DBIV system for internal warehousing and supply chain. Wrote technical manual to support new software and trained staff on use of LAN system and software.
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