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Work Background
Sewell Automotive CompaniesSenior/Lead Product Specialist
Feb. 2024Grapevine, Texas, United States•Oversee team of product specialists
•Coordinate in-store, brand-specific product training for sales and service associates
•Executes new vehicle ordering
•Reduced annual new car floorplan interest expense by over $500k
Sewell Automotive CompaniesAssistant Service Manager
Feb. 2022 - Feb. 2024Grapevine, Texas, United States•Produced annual revenue of ~$2.8MM for department
•Minimized VOR time for customer vehicles
•Consistently exceeded NPS/CSI goals set by organization
•Facilitated vehicle repairs working closely with TSARA, technicians, and foremen to determine proper course of action with minimal delays
•Worked in tandem with parts department to minimize transit times for necessary components, utilizing ATLAS, OPUS, ETK, and AIR
Bam Boom Cloud AmericaPartner Engagement Consultant
Aug. 2021 - Jan. 2022Dallas-Fort Worth Metroplex
Sewell Automotive CompaniesNew Car Sales Assistant
Oct. 2019 - Aug. 2021Grapevine, Texas
Classic BMWNew Car Sales
Apr. 2019 - Oct. 2019Dallas/Fort Worth Area
Sewell Automotive CompaniesPre-Owned Inventory Manager
Jun. 2017 - Apr. 2019Grapevine, Texas
Classic BMWNew Car Inventory Manager
Aug. 2015 - Jun. 2016Plano, TexasIt is my responsibility to visually inspect new car deliveries from transport trucks. I am responsible for collecting keys for the newly received cars, and ensuring their arrival is documented and that the car is received by the PDI (Pre-Delivery Inspection) department. I am also an assistant to client advisors, and assist them in any way needed.
Classic BMWService Valet
Jul. 2014 - May. 2015It is my responsibility to ensure that customers are greeted and feel welcomed, while also ensuring their vehicles are checked in properly and in a timely manner, taking careful note of any pre-existing damage on the vehicle. I am also responsible for ensuring the customer meets with the appropriate service advisor for consultation about course of action concerning the service of their vehicle. I am also responsible for completing any additional tasks to assist service advisors, such as retrieving vehicles from the service parking lot, and/or delivering them to customers.
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