DISH NetworkBusiness Operations Analyst I - Technical Operations Service Integrity
Jul. 2019 - Oct. 2021Denver, Colorado, United StatesExecuting customer, agent and enterprise communication on identified service integrity and product stability issues while working with different levels of organizational staff to research and provide solutions.
Performing various duties required including (but not limited to) processing Technical Problem Reports, extracting trending data, validating trending results. Documenting, creating, and distributing daily, weekly and Ad-Hoc reporting to ensure correct content distribution as per business requirements.