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Work Background
Ascension Saint Joseph Hospital - ElginEndoscopy Department Charge Nurse
Jan. 2021
Ascension Saint Joseph Hospital - ChicagoEndoscopy Technician
Jun. 2016 - Jan. 2021
Superior Air-Ground Ambulance ServiceEmergency Medical Technician - Basic
Sep. 2015 - Jun. 2016• Performed primary assessments on patients which included collecting vital signs such as blood pressure, pulse rate, respiration rate, pupillary response,
and lung sounds.
• Prepared patients for transport which included transferring patients from bed to stretcher, continuing oxygen treatment, and securing patients to
stretcher in order to ensure safe transport of patient.
• Reviewed patient medical records in order to obtain information pertinent to patient’s medical history and care.
• Completed Patient Care Reports for each patient who was under my care.
• Safely operated an ambulance with patient passengers
Alzheimer's Association®Technical Assistant
Oct. 2011 - Aug. 2015Chicago• Served as a primary contact for the association, handling incoming calls and requests to the association’s 24/7 caregiver help line.
• Provided callers with general information and education about Alzheimer's disease and the Association's activities, events and programs.
• Collected data, assessed constituents' needs, and escalated calls to Care Consultants when an advanced level of phone support or counseling was required.
• Documented each call with comprehensive details describing caller's needs and service provided to satisfy caller's needs.
• Documented each call into association's database using Personify 360 software.
• Provided emotional support and guidance to stressed and overwhelmed caregivers providing care for a patient with dementia.
• Provided callers with referral information for local doctors, social services, home health care services, and support groups.
Living Space, LLCC.E.O. / Broker
Jan. 2005 - Sep. 2011Chicago, IL• Formed and established a full service real estate brokerage licensed by the State of Illinois to broker real property transactions. • Navigated clients through the selling/purchasing experience with the highest level of customer service. • Completed transactions valued at 7 million dollars which included: residential single family/condominium dwellings, multi-unit properties, commercial property, and leasing of high end condominiums and industrial warehouse space. • Responsibilities for each transaction included contract negotiation, contract preparation, contract revisions, communicating with all parties involved in transaction such as attorneys, lenders, inspectors, appraisers, and realtors, scheduling key events such as property inspections, appraisals, and closing dates, and researching and examining public records. • Implemented a sophisticated & fully functioning website for my business - www.FindYourLivingSpace.com
Interface Computer Communications, Inc.Project Manager
Aug. 2002 - Jan. 2005Chicago• Oversaw the completion of day to day objectives which were defined by the scope of work of a particular project. • Succeeded in a fast paced environment reviewing and tracking the daily progress of 10 technicians and the 10 technicians of 4 sub-contractors by making key decisions, advising field technicians, scheduling required site visits, performing on-site analysis and assessments as needed, problem solving, reviewing and processing invoices, and strategizing and developing project plans and timelines. • Facilitated the sales of Apple products for the 600+ schools belonging to the Chicago Board of Education totaling approximately 1 million dollars in annual sales. • Managed the delivery and integration of 1,200 ACER brand personal computers to approximately 600 schools belonging to the Chicago Public School system. • Managed the system integration of approximately 10,000 Dell Desktops/Laptops and peripherals valued at nearly15 million dollars, purchased by the Chicago Board of Education. • Served as a liaison for Dell project managers in Texas, 600+ Chicago Public Schools, and 4 subcontractor partner companies that assisted our organization with computer installation services. • Managed the delivery and integration of 1,200 DELL brand personal computers to approximately 600 schools belonging to the Chicago Public Schools which served as an upgrade for the school’s principal and an upgrade for each school’s KRONOS system which tracks and manages critical time data needed for payroll.
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