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Work Background
SaluteCommercial Property Manager
Oct. 2024Ellendale, North Dakota, United StatesResponsible for the overall management and operation of a portfolio of residential, commercial, or mixed-use properties. This includes ensuring high occupancy rates, managing tenant relations, maintaining the properties, and overseeing financial performance. Work closely with the maintenance team, leasing agents, and other staff to deliver exceptional service to tenants and property owners.
The Body Shop Fitness Center/Bubbles & Baskets LaundromatOwner
Oct. 2023Ellendale, North Dakota, United StatesThe Body Shop LLC owns and operates a small rural fitness center and laundromat in Ellendale North Dakota. Plans also include to manage second floor apartments in the future.
Starion Insurance AgencyInsurance Sales Assistant
Dec. 2022 - Oct. 2023Ellendale, North Dakota, United StatesResponsibilities
• In this role, you will be responsible for providing high quality customer service and actively promoting insurance products
• Provide excellent customer service in person and over the phone
• Provide support to agent by scheduling appointments, referring prospects, and initiating quotes
• Provide a variety of accounting and administrative functions
• Refer business opportunities to Insurance Agent and the Bank
• Properly document the details of customer and company conversations
• Detail Oriented – give tasks undivided attention and catch mistakes, errors or changes
• In the know—always keeping up with policies, procedures and regulations
Caring Hearts Community Resource Centers, Inc.Chief Executive Officer
Jul. 2022212 2nd Ave SW, Ellendale ND 58435
Sober PeerPeer Lead
Jan. 2020 - Oct. 2024Aberdeen, South Dakota, United StatesI provide direct counseling and guidance as peer recovery coach at an addiction treatment center. I coordinate with other volunteers and participate in small group meetings that provide support to individuals struggling and recovering from substance abuse. I also maintain close contact with individuals under my charge as guide and accountability partner who advocates for their efforts and personal breakthroughs. I leverage all my experience and skills as a faith-based minister to guide sponsored peers through recovery. Some of my key contributions in this role involve:
• Builds strong relationships with sponsored individuals to establish trust and maximize mentorship impacts.
• Strives for positive outcomes by anticipating challenges and addressing struggles with proactive and practical support.
North Dakota Adult & Teen ChallengeProgram Manager
Jan. 2020 - Dec. 2022Mandan, North Dakota, United StatesI lead the Ready Now Recovery non-residential rehabilitation program of the North Dakota division of the addiction and recovery nonprofit. I anticipate challenges and navigate ambiguity to stay one step ahead of program roadblocks and conflicts arising between participants. I also manage all aspects of the program operations including service assignments and participant deliveries. I establish and update the observed best practices to continuously mitigate risk and ensure positive program outcomes. A few of my recent achievements include:
• Lead the staff and volunteers in the service of program participants through each stage of recovery. • Identify, implement, and monitor metrics to ensure program alignment with organizational goals.
• Cultivate and manage partnerships with cross-functional ministry leaders to enable consistency.
• Design and iterate the facilitator training program to address gaps and meet quality requirements.
North Dakota Adult & Teen ChallengeCare Coordinator
Jan. 2019 - Dec. 2020Mandan, North Dakota, United StatesI served as care coordinator for the Free through Recovery program. I provided hands-on support to participants including counseling support for individuals in recovery. I also led care assessments and planning in close collaboration with clinical, probation and parole services. I also established peer support by building connections with the understanding and insight of someone who has lived through similar experiences. I championed program completions through mentorship and advocacy efforts for participants and facilitators alike.
North Dakota Adult & Teen ChallengeAssistant To The Executive Director
Jan. 2019 - Dec. 2019Mandan, North Dakota, United StatesI rejoined the organization as assistant to the executive director after supporting operational improvements at Teen Challenge of the Midwest. This was a brief role where I prioritized the development and implementation of a new operational ministry model for the nonprofit. I consolidated an overview of program priorities and results to identify trends, which I then leveraged in optimizing ministry programs while maintaining alignment with the guiding values, vision and mission. I spearheaded this campaign while also supporting any ongoing drives as direct report to the program director. My notable achievements in this capacity included:
• Led research and comparative studies of successful ministries to design effective, updated community engagement guidelines.
• Reviewed standards and best practices to identify lapses and opportunities for improvement in counseling and peer-based support strategies.
North Dakota Adult & Teen ChallengeAssistant To The Executive Director
Jan. 2019 - Dec. 2019Mandan, North Dakota, United StatesI rejoined the organization as assistant to the executive director after supporting operational improvements at Teen Challenge of the Midwest. This was a brief role where I prioritized the development and implementation of a new operational ministry model for the nonprofit. I consolidated an overview of program priorities and results to identify trends, which I then leveraged in optimizing ministry programs while maintaining alignment with the guiding values, vision and mission. I spearheaded this campaign while also supporting any ongoing drives as direct report to the program director. My notable achievements in this capacity included:
• Led research and comparative studies of successful ministries to design effective, updated community engagement guidelines.
• Reviewed standards and best practices to identify lapses and opportunities for improvement in counseling and peer-based support strategies.
TEEN CHALLENGE OF THE MIDWESTAssistant Executive Director
Jan. 2018 - Dec. 2019Alton, Kansas, United StatesI served as the assistant executive director for the regional addiction and recovery program for teens. I recommended measures to optimize financial sustainability while also identifying funding support opportunities for the ministry-driven operations. I led campaigns to drive community and public awareness of the organization’s mission and vision. I also worked to upgrade systems used to modernize and improve service outreach and administration. A few of my significant accomplishments in this role were:
• Improved the financial position of the ministry among donors and the board of directors by optimizing donations, facilities and personnel
allocations.
• Enabled wider reach and exposure for the ministry operations by initiating and facilitating an ongoing media campaign with a local radio station.
• Increased technological capabilities of the daily operations by 300% by securing donations for upgraded laptop and software installations.
North Dakota Adult & Teen ChallengeSoftware Program Manager
Jan. 2017 - Dec. 2022Mandan, North Dakota, United StatesI lead the enterprise-level system implementations as software program manager for a sobriety intervention campaign aptly named the Sober Peer initiative. I define objectives and priorities while coordinating the technical resources needed for the efficient delivery of participant service and support. I also advise and update the leadership on program progress and priorities, including technical and additional support needs for enhanced system capabilities. I facilitate all project implementations from concept through execution including maximizing the software and its utilization in the nonprofit. My results in this role include:
• Create the strategy and lead the execution of the marketing and communications campaigns to maximize adoption of the mobile and desktop
applications.
• Partner with providers to assess needs and recommend design solutions that improve user experience.
North Dakota Adult & Teen ChallengeExecutive Assistant
Jan. 2015 - Dec. 2018Mandan, North Dakota, United StatesI joined the nonprofit as the executive assistant to the director for the state program. I provided project management support at the state-level and coordinated the details of the faith-based initiatives. I reported directly to the operations executive in ensuring that program strategies were constantly aligned with the organization’s vision and mission. I led key operational priorities, maintained collaborations with communities and ministries, and trained leaders/mentors in processes as well as best practices to ensure program efficiency. Some of my best contributions in this capacity included:
• Nurtured relations with sponsor partners communicating program updates and value propositions resulting in an increase in recurring donations
by as much as 300%.
• Led community engagements and ministry efforts to encourage a 400% increase in program mentors and up to 1200% growth in volunteer
signups for program and event operations.
• Created upskill opportunities for staff and students through faith-based discipleship and equipping programs that increased engagement and capabilities.
• Spearheaded compliance to administrative requisites to achieve a 99% rating out of accreditation inspection by a regulating agency.
Dickey County Children's Performing Arts CompanyExecutive Director
Jan. 2006 - Dec. 2010Ellendale, North Dakota, United States
COUNTY OF DICKEYDirector of Tax Equalization
Jan. 2005 - Dec. 2009Ellendale, North Dakota, United States
United States Air ForceNon-Commissioned Officer in Charge
Jan. 1982 - Dec. 2002World Wide
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