Harts GroupAssistant Restaurant Manager
Apr. 2023 - Aug. 2024Budget and Resource Management: Oversaw daily revenue and make strategic decisions to maximize efficiency in personnel management.
Making daily reports of the services for the management team.
Operations Leadership: Responsible for planning and executing daily operations, including staff coordination and resource optimization to meet daily objectives.
Ensure a healthy shift for everyone by giving good briefings with all the information that the team needs to know and carry it throughout the day.
Keep the communication open within the management team for updates about the progress of the stages of the training of the staff, as well as giving training on the steps of service.
Making sure I keep myself open to cover wherever is needed in case the restaurant is busier than usual, even if that means moving to the bar while managing the FOH staff.
Internal Project Management: Developed and managed key processes, such as daily reporting and manual updates, which enhanced operational efficiency.
Break down how the report of our “Mystery Dinner” which we get on the weekly basis, to be sent to the whole restaurant staff, as it's a report that involves everyone working in the restaurant.
Have weekly basis meetings with the management team in which we discuss the course of the restaurant.