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Work Background
Self-Employed, Meg’s Makes and BakesOwner
Jun. 2017Managed day-to-day operations, including all customer interactions from inquiry to post-delivery follow-up.
Handled custom orders, communicated timelines, and ensured customer satisfaction through clear and timely updates.
Resolved customer concerns and complaints with empathy, professionalism, and a commitment to making things right.
Built long-term relationships with clients through quality service and consistent communication.
Grew business visibility and engagement through social media platforms and online word-of-mouth.
Meg's Makes and Bakes Baker
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