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Work Background
Procurement Practice Analyst
Accenture RomaniaProcurement Practice Analyst
Oct. 2024
Senior Compliance Associate
Amazon Development Center RomaniaSenior Compliance Associate
Jul. 2024 - Oct. 2024Iaşi, Romania
Senior Scoping Associate
Amazon Development Center RomaniaSenior Scoping Associate
Jan. 2021 - May. 2022Iaşi, Romania- Policy manager in charge of creating and updating Amazon policies as regulatory laws change; - Providing training to other nodes and associates for scoping process implementation; - Sole Point of Contact for Iasi node on scoping process, communicating with other teams and project managers across different nodes and regions (JAPAC, EMEA, LATAM); - Stakeholder management, responsible with setting, communicating and meeting agreed upon SLA's; - Standard Operating Procedure creation and standardization of scoping process in Iasi and collaborating Amazon nodes. - Bridging information between stakeholders and in line managers; - Using ticketing systems for work allocation and backlog management; - Escalating urgent matters to managers and stakeholders; - Working closely with the QA team to help them understand our process and therefore create and implement their new SOP.
Senior Compliance Associate
Amazon Development Center RomaniaSenior Compliance Associate
Jul. 2019 - Jan. 2021Iaşi, Romania- Syntax creation using logical operators and other functions in order to search on a specific Amazon Market Place for all compliant or noncompliant products; - Query creation for data extraction needed for daily team tasks; - Classify products based on their potential hazardous risk, for regulatory storage, transportation purposes and border and customs laws; - Ensure that the imported products comply with the legal requirements of the importing country; - Meet productivity and quality metrics and actively involved in our team achieving business goals; - Identifying process and tool improvements; - Training and mentoring new associates; - Working on a daily basis with ticketing systems for reporting, troubleshooting and work allocation; - Identifying knowledge gaps within our team and taking corrective actions for productivity and quality improvements; - Standard Operating Procedure creation and update as business need changes; - Point of contact for my team and Amazon Iasi on various matters and cascading important and relevant information to the team and in line managers; - Perform deep dives on task related issues to identify root causes and propose corrective actions.
Subject Matter Expert
GfKSubject Matter Expert
Aug. 2018 - May. 2019Iaşi, Romania• Constant communication with the team managers in order to prioritize and accomplish all the deadlines; • Exceed the productivity and quality targets for a portfolio of 60 product groups; • New item classification and setup from English, French, Italian, Romanian, Spanish, Portuguese, Arabic online sources; • Deadline and task monitoring; • Training delivery and mentoring the new joiners; • Quality check for team’s classified output; • Daily communication with the stakeholders and the global QA team; • Raise tickets for requesting technical support and keep the team informed about the outcome; • Responsible and involved in the team's quality rate; • Workload distribution within the team; • Ability to switch from one project to another, depending on the urgency or team mate’s request for support.
Senior Coding Operator
GfKSenior Coding Operator
Jul. 2017 - Aug. 2018Iaşi, Romania• Achieve above target quality and productivity for a portfolio from various product groups; • New item classification and setup from English, French, Greek, Romanian, Spanish, Portuguese, Arabic online sources; • Maintain high quality communication with the international specialists through tickets. • Deliver trainings/mentorship for new joiners and cross-utilized resources; • Best practice and knowledge sharing; • Interacting with and solving internal clients/stakeholders’ requests.
Coding Operator
GfKCoding Operator
Oct. 2016 - Jul. 2017Iaşi, Romania• Classification of a wide range of products sold by retailers for multiple sectors: Household appliances, Electronics, Personal Lifestyle; • Perform internet research for a wider range of products; • Open and maintain a proper workflow of communication with the QA team; • Deal with tight and concurrent deadlines.
Exchange office operator
S.C. Schimbul 3 S.R.L. Exchange office operator
Apr. 2016 - Aug. 2016Iaşi, Romania
Concession Cashier
Cinema City RomaniaConcession Cashier
Aug. 2014 - Oct. 2015Iaşi, Romania
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