Australian Marketing InstituteMarketing Lead
Feb. 2019 - Aug. 2021Advocacy and development of digital badges - a tangible benefit for membership, microcredentials, certifications, awards, mentoring program and AMI training. This resulted in strengthening AMI's brand and trust in the CPM certification, promoting member loyalty, increasing Customer Lifetime Value and reducing Customer Acquisition Costs.
Responsible for the end to end management of the marketing mix, owning the brand strategy, digital marketing, communications, creative development, project planning, media planning and stakeholder management.
Aligned PR, social media, content, digital and print advertising strategies to meet business goals and drive Member loyalty and return on investment. Supported Partnerships Team in identifying opportunities to drive growth while executing launch plans for new partnerships and integrated partner campaigns. Managed relationships with multiple internal and external stakeholders including Board, Partners, Sponsors, State Committees, Consultants and Agencies.
Developed SEO and content strategy which grew AMI's online community to over 50,000+ marketers and increased engagement by 56% over a 12 month period.
Measured and reported on campaign activity to improve efficiency and effectiveness so that campaigns met business objectives and drove return on investment, while understanding opportunities and threats
Transformed all physical events, training and awards to online (live and on demand) as part of an exclusive, members-only online learning portal in response to the pandemic.