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Work Background
ShuttlerockSenior Partnerships Program Manager
Sep. 2024Austin, Texas, United States• Managed programs with badged platform partners to ensure a positive first impression of Shuttlerock and exceptional project experiences for clients.
• Collaborated with CSS teams and broader Partnerships and CSP team to deliver successful partnerships.
• Developed and implemented strategies to enhance partner relationships and drive business growth.
ShuttlerockSenior Customer Success Manager
Jul. 2023 - Sep. 2024Austin, Texas, United States
ShuttlerockClient Solutions Manager
Apr. 2022 - Sep. 2024Austin, Texas, United States
Thrive360Client Engagement Specialist
Feb. 2022 - Apr. 2022Austin, Texas, United States
ShuttlerockSenior Creative Specialist
Aug. 2021 - Feb. 2022Austin, Texas, United States
ShuttlerockCreative Specialist
Mar. 2019 - Aug. 2021Austin, Texas AreaShuttlerock equips advertisers and agencies with mobile-optimized video ads for Facebook & Instagram, built from existing creative assets. We scale creative for a variety of mobile media placements, audiences and languages.
VolusionEcommerce Advisor
Jun. 2018 - Feb. 2019Austin, Texas AreaAs an Ecommerce Advisor I am challenged daily to engage with small and medium sized business owners and educate them about how Volusion’s ecommerce platform will help them run their business.
Threads and LiliesOwner
Apr. 2018 - Jul. 2019Austin, Texas AreaThreads and Lilies is a pop-up women's clothing boutique in Austin, Texas.
TicketbudSales Lead
Oct. 2017 - Jan. 2018Austin, Texas AreaReach out to Inbound Leads to set up live demos where I would review their needs for their event(s) and providing a detailed tour through the platform. After the demo, I would be their Account Manager to help with on-boarding, renting event ticketing equipment and day-of event support.
TicketbudBusiness Development Manager
Nov. 2016 - Oct. 2017Austin, Texas AreaResearching markets that would be potential leads for the business then create educating e-mail campaigns. Cold e-mailing and calling to the leads to set up lives demo to discuss about working together for their events. Once a relationship was established, I would introduce the lead to the Director of Sales.
By GeorgeSales Associate
Jun. 2016 - Oct. 2016Austin, Texas AreaI built strong customer relationships by upholding outstanding customer service. I would work with my manager to set and achieve department and individual sales (daily and monthly). Also I studied on new merchandise to heighten customer experience.
Maggie Louise ConfectionsConsumer Sales Manager
Feb. 2015 - Jun. 2016Austin, Texas AreaMy daily expectations were maintaining high standards in our retail shop and providing excellent client service interactions in all opportunities. I managed all donation and marketing outreach. I helped build the wedding outreach for future local opportunities. I continued to build a local and community network by creating in-store events and pop up opportunities. I managed recurring client relationships.
PillowTalkSales Manager
Sep. 2014 - Jan. 2015Indianapolis Area, IndianaBuilding strong customer relationships by promoting exceptional customer-service
Always increasing product knowledge to enhance the customer experience
Using social media to market “PillowTalk” to local consumers
Maintaining the store with just-in-time inventory to increase cash flow
LIDS Sports GroupMerchandiser
Sep. 2013 - Sep. 2014Indianapolis, Indiana AreaAllocating products to the appropriate market to drive sales
Working with over 2,000 SKU’s in my department’s 1,000 stores in the US, Puerto Rico and Canada
Using pivot tables, v-lookups and other tools on Excel to provide data reports to my department’s team and supervisors
Communicating to the buying team on product categories and making recommendations on assortment of product key item analysis. Forecasting by SKU and store to ensure optimal inventory levels are procured and maintained.
Promoted to a department that has annual sales of approximately $57 million.
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